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Windows 8.1 - Not detecting correct native resolution (1920x1080).

Last response: in Windows 8
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December 24, 2013 3:09:03 AM

Hi all

First time poster here so apologies if this isn't the most suitable place for this query!

Recently upgraded to Windows 8.1 and it will not detect the correct native resolution for my monitor. In the Windows resolution settings the 'recommended' resolution is 1260x1080, and it goes up to somewhere around 1600x900 but does not give the option for 1920x1080.

Setup:
i5-4670k @ 4.2Ghz
ASUS Z87-A
MSI GTX680OC
8Gb RAM
Corsair CX600 PSU
Monitor - HKC 23.6" LCD

All drivers are up to date and have been re-installed on a number of occasions. I can actually 'force' the monitor to display at 1920x1080 via the Nvidia control panel but this only affects the desktop view and will not translate into games. When playing anything the highest resolution I can set is 1600x900 and this is also the highest that is suggested in Geforce Experience as the 'Optimised' setting. This would suggest to me that perhaps Windows is not recognising the monitor as capable of 1080p but I can find no way of changing this.

Is there anything anyone can suggest trying? I've spent hours on the internet last night and today to find an answer with no luck! :??: 

Thanks!

Happy Xmas by the way :D 

Best solution

December 24, 2013 9:01:16 AM

SOLVED BY ME :D 

Apparently there was an issue with the EDID of the monitor. This is what tells the computer the resolutions that it can run, for some reason 1080p was missing BUT it can be added using this tool:

http://www.monitortests.com/forum/Thread-Custom-Resolut...

Very easy way of setting up custom resolution that solved this for me in minutes. Thank Science for the internet!

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December 24, 2013 10:34:01 AM

Thank you for sharing the soilution with the community. This was an unusaul problem, and I'm sure that others will find this information useful.
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December 24, 2013 1:16:17 PM

thenewnumber2 said:
Thank you for sharing the soilution with the community. This was an unusaul problem, and I'm sure that others will find this information useful.


Thanks for your reply, it's much appreciated. I really do hope that this helps someone else too. Glad I solved it before Xmas too, or this would have been annoying me all holiday!
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