took desktop to korea - did i kill it?

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AdamTraub

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Dec 24, 2013
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i brought my pc to korea from us. the power supply is a ABS Tagan BZ Series BZ900 and should be fine here. however all but 1 usb ports are non-responsive and it's not recognizing my graphics card ='[

my mobo is a P8Z77-V PRO.

is my only option a warranty call?
 
Solution
No2rdame
They might be able to automatically detect the different voltages but I've never had to worry about it so I didn't really think much about that function.

You're right that the BZ can handle up to 230V, but one thing I wonder is how clean the power source is where you were at in Korea. It may have spiked above 220-230 enough times to do damage.

I'd make the warranty call.
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No2rdame

No2rdame

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Aug 21, 2013
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Did you use a voltage converter when you plugged it in? When we traveled to Europe I noticed that you can buy plug adapters so electronics will work overseas but not all of the adapters have a built in voltage converter. Why, I don't know, but had we used one of these adapters and not one with a converter we would've fried a few devices.
 
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AdamTraub

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Dec 24, 2013
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I did not, but it shouldn't be necessary as the BZ9000 can handle up to 230 volts and Korea is only 220.
 
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No2rdame

No2rdame

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Aug 21, 2013
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They might be able to automatically detect the different voltages but I've never had to worry about it so I didn't really think much about that function.

You're right that the BZ can handle up to 230V, but one thing I wonder is how clean the power source is where you were at in Korea. It may have spiked above 220-230 enough times to do damage.

I'd make the warranty call.
 
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AdamTraub

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Dec 24, 2013
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So, I thought I'd update a bit.

I don't know what killed my mobo AND graphics card. I suspect that the mobo was already defective and the turbulence from shipping made things worse and might be what killed the graphics card. The power is just fine though. I have it plugged in and am submitting this follow up from the repaired computer right now!
 
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