locked out gateway

When I log in to my gateway computer it won't let me all it says is " The User Profile Service service failed the login. User Profile cannot be loaded. I tried rebooting but don't work not even sure I'm doing that right. Even took battery out n nothing, please help.
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  1. We can't help you bypass security. It is against the rules at Tom's.
  2. Best answer
    Hi, you can try the solution from the Microsoft Support site :
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