Stuck at BIOS Screen After Upgrading to Gigabyte GTX 770

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QuantumCD

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I just put got a brand new Seasonic 620W PSU and Gigabyte GTX 770 4GB for Christmas :)D). However, after installing everything, I'm just stuck at the boot screen ("Acer", Enter BIOS, Boot menu, etc.).

Any ideas on why this could be happening? Thanks for any help! I'd really love to get cracking with my awesome gift. :(
 
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I too got a GTX 770 4gb for Christmas. Having the exact same issue. Worked all morning to get my rig to POST. NO joy. So far after exhaustive research I've concluded the following:

1. It is either the MoBo BIOS needs to be flashed (Something I am trying to avoid)
2. It is a conflict with the UEFI Bios. MAny solutions seem to revolve around changing you PCI video to "Legacy" mode.
3. The Card itself needs a firmware (BIOS) update, though as of sepptember cards were shipping with new UEFI BIOSs, so I don't THINK that is the problem.

My symptoms are similar. Asus M5A99FX R2.0 board can't POST. The red Boot Device LED is illuminated. I get the BIOS Logo, albeit in a reduced resolution window with a message saying "press DEL to...
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QuantumCD

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Hmm... do I need to flash my BIOS maybe? I have a spare flash drive that I can load a newer version of the BIOS on to flash the motherboard with. I'm using an Acer M3450 I got second-hand from a friend about a year or two ago.
 
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QuantumCD

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This is the Power Supply I'm using: http://www.newegg.com/Product/Product.aspx?Item=N82E16817151095

I'm fairly certain this should be able to run 1 GTX 770, right? I asked a while back and a few people said that it would be fine, especially considering that it is Seasonic (which is a good brand).

The only thing I can think of is a BIOS flash now. However, I'm not able to enter the boot menu, so I can't boot to DOS from, say, a flash drive. Will I need to put the old GPU back in and boot back into Windows to perform the update?
 
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QuantumCD

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Why would I need to do this, exactly? Sorry, but I've only messed with the BIOS once on a completely different setup years ago. I searched and found the appropriate BIOS update files for my Acer desktop. Should I boot in with my old GPU and flash the BIOS or remove the BIOS battery?
 
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QuantumCD

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I'm going to try updating the BIOS tomorrow. If that doesn't work, ideas? Would there be any signs of the GPU/PSU being faulty that I should look for? I've never had a faulty PSU or GPU, so I don't really know how to tell if either is dead or working fine. More links for reference:

Card: http://www.newegg.com/Product/Product.aspx?Item=N82E16814125462
PSU: http://www.newegg.com/Product/Product.aspx?Item=N82E16817151095
Original Desktop on Newegg: http://www.newegg.com/Product/Product.aspx?Item=N82E16883103411
 
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QuantumCD

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Oh, and I neglected to mention that I'm using the two molex to 8 pin adapters that came with the GPU, as the PSU doesn't have 2 8 pin connectors. Could this be the issue? I've done some research and I don't think it should be an issue, as the PSU seems more than adequate for a single 770 (especially since the PSU is brand new). I'm not an expert in this, however. Sorry if I'm completely wrong!
 
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mrblaqk

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i had similar troubles with my GPU and litteraly i just disassembled everything and unplugged and replugged the bios battery and now it works fine except a nasty whirl sound with the fans and i got like 5 of them up in that bitch so maybe it's my PSU but it doesn't hurt to try.
 
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QuantumCD

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That's unfortunate. Hmm... after more research, it is either a setting I'm missing in the BIOS or the motherboard itself. I don't think it's BIOS support, as the 7xx series came out after the latest update from Acer. Meh, I think I may have to buy another motherboard. The real downside is that I'm going to have to wait at least another month or two before I can drop $100 on a decent AM3+ motherboard. I can't exactly play games on my laptop. Sigh :(

If anyone has any advice before I go buy another motherboard, that'd be appreciated. I really should have built, but hey, free PC with decent components--wasn't going to turn it down.
 
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theelf

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I too got a GTX 770 4gb for Christmas. Having the exact same issue. Worked all morning to get my rig to POST. NO joy. So far after exhaustive research I've concluded the following:

1. It is either the MoBo BIOS needs to be flashed (Something I am trying to avoid)
2. It is a conflict with the UEFI Bios. MAny solutions seem to revolve around changing you PCI video to "Legacy" mode.
3. The Card itself needs a firmware (BIOS) update, though as of sepptember cards were shipping with new UEFI BIOSs, so I don't THINK that is the problem.

My symptoms are similar. Asus M5A99FX R2.0 board can't POST. The red Boot Device LED is illuminated. I get the BIOS Logo, albeit in a reduced resolution window with a message saying "press DEL to enter UEFI BIOS". Unfortunately, when I do that it either doesn't do anything or it recycles an ends up at the same screen.

I've swapped my old 470 Fermi in and everything works fine. My bios is older, maybe 6-8 updates since I built my rig last winter, but I am reticent to flash as I know it can cause bigger problems.

I've gone into the BIOS (with the old card) and tried to find this miracle setting that allows a non UEFI device to be used by setting it to "legacy". I found setting that when set to "postponed" supposedly forces a legacy mode, but that didn't work. So I am left with either flashing the latest bios or a DOA card...
 
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QuantumCD

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Darn it! I accidently marked your information as the best solution. That's incorrect. :/


My rig is posting (I get the success "beep"), just stuck at the boot screen. Interesting. I tried using "Legacy" mode already, and it didn't do anything. I think it's something to do with my motherboard. I know that other people are seeming to have problems with the 7xx series cards and old-er motherboards. I'll let you know if I come up with something. Since a lot of people are having this problem, I don't think either of us should jump the conclusion that the cards are DOA... yet.

Since I don't have a newer motherboard/PC to test out my card in, might you have one? If you could try that out, we could maybe pinpoint it to be a problem with older motherboards. It's definitely not my PSU, as I am getting great results from it. I'm thinking about calling my friend up and seeing if he can test out the card in his brand new motherboard (he's using a 780ti).

Anyway, I'll keep the thread posted with information. Again, I did NOT mean to mark your additional information as the solution. Whoops!
 
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theelf

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Hi Quantum,
So after I posted last night I finally gave in and flashed my BIOS. I am not a big fan of doing so as I have heard it can make things worse, if not completely toast your MoBo, but I was confident in the interface my M5A99FX offers, and out of options. I double read the the manual and also researched online and gave it a go. The EZ flash interface in my BIOS is pretty straight forward, and I had exhausted all other avenues aside from an RMA. But like you said I also felt it wasn't the card.

The long and short if it is, it worked.

After flashing the BIOS (with my old card installed), I simply rebooted, double checked my BIOS had actually changed, and then shut down. Popped out my 470 Fermi and plugged in the 770. I booted up and went straight to windows...no grief. I loaded drivers and voila! I am now enjoying Assassin's Creed IV. Or trying to...I don't play PC games with a console controller....trying to figure out how to play it with MKB...

So, while I can't speak for you and your BIOS, I had success with mine. I have to say I am really happy with my MoBo, primarily due to the ease of the interface. There is also an option to update the BIOS in the windows environment, but I chose to use the EZ flash, as it seemed the most straightforward.

I STILL can't believe how difficult this process has been. I've been through 4 or 5 GFX cards in my life and this was the most difficult. CERTAINLY not plug and play. I say stick with it as it will be worth it!!!


Sincerely,
Elf

Asus M5A99FX Pro R2.0 AM3+ (now w/ Bios 2201)
AMD FX-8350 Vishera 8-core Black Edition
Coolermaster Hyper 212 EVO CPU cooler
Gigabyte NVIDIA Geforce GTX 770 4GB GDDR5
SAMSUNG SSD 840
16 GB GSKILL Ripjaws Z Series SDRAM DDR3 1866
Asus 27" HD Monitor
 
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QuantumCD

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Wow, that sounds very interesting. Glad you could get it to work! I'm using the Acer motherboard that came with the PC. I'm skeptical about updating the BIOS to the latest version, as it was released months before the 7xx series even came out. What was the release date on the 2201 BIOS for your motherboard? If it was around January 2013, I might consider flashing to see if I have the same luck as you. Otherwise, I'm going to suck it up and drop 100 dollars on a decent AM3+ motherboard. I did NOT save up for most of 8 months to get a 770 and Seasonic PSU for nothing. :p
 
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QuantumCD

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Yes, I'm just slightly more than skeptical about updating the BIOS on my motherboard. I don't know if Acer bothered with the 7xx series when updating the BIOS last. I suppose it may be worth a shot...
 
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EvgaLover

EvgaLover

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I don't have much experience with updating bios but i just downloading the latest bios update for my motherboard, copied it over to my usb, entered bios menu and updated my bios from my usb and it went fine. Thats all i can say
 
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theelf

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HI Quantum,

The BIOS I just flashed to was the latest, and was released on the 19th of this month. The BIOS I had came with the board and was from last Nov-Dec. So it was a year old. It sounds like your Acer MoBo is pretty old in terms of PC tech. Hell, my board is over a year now too! Hard to believe...

I looked up your rig and it seems to be a prebuilt computer. I've heard those can be tricky to monkey with. Mine is my own build, so I know that all the components are fully open to my updating them. I am not so sure yours is if it is a prebuilt Acer Machine. I would be very careful about getting into it's insides, to include flashing the BIOS. Give Acer tech support a call or go into Best Buy and ask a Geek. Don't pay for the Geek to look at it, just ask him some simple questions for a sanity check. I did that once and a kid behind the counter practically fixed my PC for free, just because I asked him so many questions.

 
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QuantumCD

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Yeah, it's a pre-built that was gifted to me by a friend about a year or two ago. I'm thinking of buying a new motherboard since other people seem to be having issues with the Acer motherboards and 7xx cards. The only downside is that I'll need to recuperate some spare change before I can drop 100-150 dollars on a new motherboard.

Also, why go to Best Buy when I have Toms Hardware? ;)
 
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