Audio device is enabled but no sound is playing.

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I have contacted Microsoft previously but all they offered me was an expensive program. My issue is that when I look in device manager, my headphones are enabled, but no sound comes out. In my tray, I see that my sound is muted. I tried to play a song but it gave me an error about my sound. Another factor is when I look in my sound window, I look at the headphones and normally I would see greyed out bars going vertically. In my case I have to opposite. Please help
Specs-
Mobo- Gigabyte GA990XA-UD3
Processor- AMD FX-4100 Quad Core
Ram- 8 GB
GPU- GeForce GTX550Ti
OS- Win 7 Ultimate
 
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Thing is, they only ASKED me for that info
 
Still a bit confusing. You see your head phones in device management? Is it an usb device or a normal headphone connected to the onboard sound? First please right click on the (white) volume icon in task bar, goto playback devices and make sure, your headphone (or speaker) is listed there and set as the default playback device.
 
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I see them and they are normal non USB Headphones. Under sounds they are there and enabled. They are listed on Device Manager as well
 
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Are you going to help me or are you not?

 

I would like to help, but I have never seen normal headphones in device management.
 
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Hi definition audio device is enabled but no sound. Is that enough?

 
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Here, just to help you cause your having trouble-
http://www.mediafire.com/download/3fww99qfyaf3ds8/Computer%20issues.zip

There are pictures of what is going on. Excuse my mouse writing
 
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Thing is though, it doesn't let me do it. I try to install them but it says unable to install...