Audio device is enabled but no sound is playing.

I have contacted Microsoft previously but all they offered me was an expensive program. My issue is that when I look in device manager, my headphones are enabled, but no sound comes out. In my tray, I see that my sound is muted. I tried to play a song but it gave me an error about my sound. Another factor is when I look in my sound window, I look at the headphones and normally I would see greyed out bars going vertically. In my case I have to opposite. Please help
Specs-
Mobo- Gigabyte GA990XA-UD3
Processor- AMD FX-4100 Quad Core
Ram- 8 GB
GPU- GeForce GTX550Ti
OS- Win 7 Ultimate
11 answers Last reply
More about audio device enabled sound playing
  1. And Microsoft got the same amount of information about your system / setup and the actual problem?
  2. if you give me 100 bucks ill will help (, with this information )
  3. noidea_77 said:
    And Microsoft got the same amount of information about your system / setup and the actual problem?


    Anonymous said:
    if you give me 100 bucks ill will help (, with this information )


    Thing is, they only ASKED me for that info
  4. Still a bit confusing. You see your head phones in device management? Is it an usb device or a normal headphone connected to the onboard sound? First please right click on the (white) volume icon in task bar, goto playback devices and make sure, your headphone (or speaker) is listed there and set as the default playback device.
  5. noidea_77 said:
    Still a bit confusing. You see your head phones in device management? Is it an usb device or a normal headphone connected to the onboard sound? First please right click on the (white) volume icon in task bar, goto playback devices and make sure, your headphone (or speaker) is listed there and set as the default playback device.


    I see them and they are normal non USB Headphones. Under sounds they are there and enabled. They are listed on Device Manager as well
  6. noidea_77 said:
    Still a bit confusing. You see your head phones in device management? Is it an usb device or a normal headphone connected to the onboard sound? First please right click on the (white) volume icon in task bar, goto playback devices and make sure, your headphone (or speaker) is listed there and set as the default playback device.

    Are you going to help me or are you not?
  7. Anonymous said:
    noidea_77 said:
    Still a bit confusing. You see your head phones in device management? Is it an usb device or a normal headphone connected to the onboard sound? First please right click on the (white) volume icon in task bar, goto playback devices and make sure, your headphone (or speaker) is listed there and set as the default playback device.

    Are you going to help me or are you not?


    I would like to help, but I have never seen normal headphones in device management.
  8. noidea_77 said:
    Anonymous said:
    noidea_77 said:
    Still a bit confusing. You see your head phones in device management? Is it an usb device or a normal headphone connected to the onboard sound? First please right click on the (white) volume icon in task bar, goto playback devices and make sure, your headphone (or speaker) is listed there and set as the default playback device.

    Are you going to help me or are you not?


    I would like to help, but I have never seen normal headphones in device management.


    Hi definition audio device is enabled but no sound. Is that enough?
  9. noidea_77 said:
    Anonymous said:
    noidea_77 said:
    Still a bit confusing. You see your head phones in device management? Is it an usb device or a normal headphone connected to the onboard sound? First please right click on the (white) volume icon in task bar, goto playback devices and make sure, your headphone (or speaker) is listed there and set as the default playback device.

    Are you going to help me or are you not?


    I would like to help, but I have never seen normal headphones in device management.


    Here, just to help you cause your having trouble-
    http://www.mediafire.com/download/3fww99qfyaf3ds8/Computer%20issues.zip

    There are pictures of what is going on. Excuse my mouse writing
  10. Start by installing the ethernet / LAN driver, the usb drivers and the Realtech sound manager for your motherboard, until all exclamation marks in device management are gone. And you should have told us, that you are using an usb microphone.
  11. noidea_77 said:
    Start by installing the ethernet / LAN driver, the usb drivers and the Realtech sound manager for your motherboard, until all exclamation marks in device management are gone. And you should have told us, that you are using an usb microphone.


    Thing is though, it doesn't let me do it. I try to install them but it says unable to install...
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