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Games Freezing and PC resetting on brand new Windows 8.1 Machine

Last response: in Windows 8
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December 25, 2013 3:04:44 PM

I just got a new PC, so naturally I decided to test out how it was by playing certain games, I started with Skyrim and Dead Island, running them both on high, and they worked fine. Then I got to the new Tomb Raider game, and ran it on Ultimate, again it worked well but it froze about 10 minutes in, my screen went black and I heard a buzzing noise come from my speakers. I thought it was just a random freeze and continued, but Dead Island and Skyrim both do it now and I've tried for around 4 hours to find a solution, but nothing is working. When the machine reboots, it gives me an error message revolving around the driver failing then resetting. I feel like I should note that I am using a 32 Inch Emerson TV as a monitor since I don't have the money for a legitimate monitor just yet. Any help would be greatly appreciated! Merry Christmas!

System Specifications
EVGA GeForce GTX 660 Ti (Driver 331.82)
Intel Core i7-4770 CPU @ 3.40GHz
8.00GB RAM
OCz ModxStream Pro 600W PSU
Windows 8.1 Pro
1TB HDD
December 25, 2013 4:15:52 PM

Ehh that didn't work, it gave me an unspecified error and said installation failed.
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a b * Windows 8
December 25, 2013 4:36:40 PM

I assume your HDMI cable is providing audio to your monitor device. I would also assume that windows detected your onboard sound if you have it. My best guess is that your graphics card HDMI sound is being messed with because of your sound card on your mother board.

I would do the following: start up control panel (windows key + x+ P) go to device manager,
select sound,video and game controllers. Look at the listing of high definition audio devices.
select disable for the one on your motherboard if you pass your sound via the hdmi cable.

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December 25, 2013 4:46:21 PM

That didn't work either so i think I am just going to downgrade to Win7 because this machine came with Win7 but for some reason I thought that Win8 Pro would be better so I'll just downgrade. Thanks for the help though, I appreciate it.
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a b * Windows 8
December 25, 2013 4:57:03 PM

what does not work? you can not get to control panel and see the list of HD audio devices?
Then disable all except the one on the graphics card, then you might have to go to the playback devices and tell the system to set the default sound device to the remaining audio source.

all else fails I would disable the auto install of the hardware device drivers, then uninstall the graphics driver, and reinstall the updated driver. Should take less time but going to windows 7 would work also.
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December 25, 2013 5:09:33 PM

i really hope I'm not missing anything here, but all I see in the sounds window is:
Speakers (Disabled, Unplugged) I don't have any Speakers.
LCD TV-1 (Default Device)
Nvidia HDMI Output (Port 1)
Nvidia HDMI Output (Port 2)
Nvidia HDMI Output (Port 3)

Trying the Disable auto install hardware device driver part, will report back with results.
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a b * Windows 8
December 25, 2013 5:19:36 PM

MuxedoXenosaga said:
i really hope I'm not missing anything here, but all I see in the sounds window is:
Speakers (Disabled, Unplugged) I don't have any Speakers.
LCD TV-1 (Default Device)
Nvidia HDMI Output (Port 1)
Nvidia HDMI Output (Port 2)
Nvidia HDMI Output (Port 3)

Trying the Disable auto install hardware device driver part, will report back with results.


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a b * Windows 8
December 25, 2013 5:27:26 PM

does the tv you are using as your monitor have speakers?
check the tv to see if you have to change the source for the audio port
(for example my tv has 4 potential audio ports and does not select them for me, I have to use the select the correct one)
in my case I can select hdmi to get the sound to come from my hdmi cable from my video card. otherwise I can use one of the other selections and provide a second cable to run from my monitor to my motherboard's sound card and select that option.
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