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New build monitor receives no signal, please help

Tags:
  • GPUs
  • New Build
  • Monitors
  • Build
  • Graphics
Last response: in Displays
December 25, 2013 3:33:37 PM

Hey, I just finished my first build and everything seems to be working fine( as far as I can tell) except for the monitor signal. When i press the power button, everything works perfectly fine ( case fans work, gpu works, cpu fan works, usb ports work, LED work, etc) but my monitor does not receive a signal. I'm connecting the HDMI cable from my GPU to the monitor.

My monitor is LG 23EA63V

Motherboard is Asus z87K

Graphics card is ASUS Radeon R9 280X DirectCU II TOP 3GB

Please let me know if i need to provide more information. I'm kind off panicking but i'm hoping it's just a small mistake i made, thanks in advance.

PS:

I've tried the following things:

.Power pc without GPU
.Remove 1 stick of ram ( done it with both)
.Change ram slot
.Change GPU slot
That's about it, Please help!

More about : build monitor receives signal

a b C Monitor
December 25, 2013 3:42:00 PM

Have you tried the DVI output? Does the monitor have to be set to HDMI?
Have you tried to clear the CMOS?

Here is a useful page of steps to try. If you read through it and try everything and still have no luck post back and i will try to help.

http://www.tomshardware.co.uk/forum/261145-31-perform-s...
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a b C Monitor
December 25, 2013 3:42:49 PM

Also if you post back i will need your full system specifications. Include everything inside the case including power supply unit
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December 25, 2013 3:54:20 PM

Ok i'll follow all those steps, hopefully it'll work! In the meantime my system specifications:

Monitor: LG 23EA63V
Asus Z87-K USB3.0 Motherboard
Graphics card is ASUS Radeon R9 280X DirectCU II TOP 3GB
PSU: Corsair CX600M
CPU: Intel I5 4670K
HDD:Western Digital 1TB internal Hard Drive
SSD: Samsung 840 EVO 120GB
RAM:G-Skill 8GB Ripjaws X DDR3
Case: NZXT Phantom 410
I also have pictures, would that help a bit?
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a b C Monitor
December 25, 2013 3:57:25 PM

Follow the steps in the link i sent then maybe if it doesn't work post the pictures. I'm in the UK so i'm now going to bed but i will check in the morning for a reply.

The steps in the link sorts covers most issues:) 
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December 25, 2013 5:03:36 PM

Well, I removed the cpu and some of my motherboard pins ( where the cpu goes) are bent. Do you think this is causing the problem? Hopefully not! this is my first build and i'm really panicking now...is there any way to fix it if that's causing the problem?
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a b C Monitor
December 25, 2013 5:15:41 PM

This is probably the problem. Luckily i am still awake. Well half awake. Can you take a picture and post it please? Are they bent on the CPU? If i don't post back in a while i'm probably asleep until morning.
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December 26, 2013 1:53:20 AM

Sorry for the delay! I'm the UK too and i went to bed. I'm trying to figure out how to post pictures at the moment! Thank you very much for all the help
Ok: pictures
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a b C Monitor
December 26, 2013 4:07:30 AM

The second picture which is the one i really want to look at is incomplete. Can you upload it again please?
I really need to be able to see the bent pins clearly
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December 26, 2013 5:53:24 AM

Ok I'll upload it as soon as possible, do you need any other picture?
Pics
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a b C Monitor
December 26, 2013 6:37:49 AM

I still can't make out the bent pins, sorry:( 

The only problem with these forums is that unlike i can't actually get my hands on the components to look at them or test them myself.
Without being able to see properly i don't know if i can help.
If one of the pins is bent you can try and straighten it but it's a very delicate operation.
If you are unsure i suggest you take it to a local computer shop and get them to look at it.

Do all the pins line up the same with the same space between them?
If not and you have a bent pin you can use this guide AT YOUR OWN RISK and try and straighten it if you want.
http://www.overclock.net/t/336090/howto-fix-bent-lga-so...

If the socket looks like this picture everything is okay and something else is causing the problem.
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December 26, 2013 9:23:53 AM

Thanks, i'll try it!!!! I'm a little nervous but it seems simple! i'll update as soon as i test it out again.
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a b C Monitor
December 26, 2013 10:07:27 AM

It is a very delicate thing to do. Be careful but as i said it's at your own risk. I would hate for it to snap off:( 
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December 26, 2013 10:20:45 AM

I successfully unbent it! Nothing snapped off! I used the method you mentioned i am about to try to boot the system! Hope it works :D 
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a b C Monitor
December 26, 2013 10:23:24 AM

GOOD LUCK!!!!!!!!!!!!!!!!!!!
Post back and let me know if it works:) 
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a b C Monitor
December 26, 2013 10:39:46 AM

Does it work?:??: 
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December 26, 2013 10:50:25 AM

No i didn't work! Here are some extra pics I just took. I took off the video card and tested it but still not signal...
Here are some extra pics of what i'm doing right now. I am doing something wrong? I took the mobo out of the case, unbent the pins, put the ram in slot A2 and B2 but still no signal
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a b C Monitor
December 26, 2013 10:56:00 AM

I think you are going to have to consider the possibility that you have a faulty component and take it to a shop for them to test it:( 

I didn't see any extra pictures.
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a b C Monitor
December 26, 2013 10:59:02 AM

Did you try clearing the CMOS after you sorted the pins out?
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Best solution

a b C Monitor
December 26, 2013 11:10:54 AM

I feel really bad for you but i can't see anything wrong in the pictures and i don't think i can help anymore without being able to look at it and test it.:( 
I very much doubt you live close or i would come and look at it for you.
I really think you will have to take it to a shop.
Do you have a local shop you could take it to for them to test it?
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December 26, 2013 11:25:01 AM

Aw Ok, well thanks for all the help, I appreciate it. I live in the UK, any ideas where I can take it?
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December 26, 2013 11:29:58 AM

Also, what parts do you think are malfunctioning?
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a b C Monitor
December 26, 2013 11:53:25 AM

The most likely component is the motherboard or graphics card. I would just take it to a local computer shop.
Do you have any near you?
Do you have any friends with computers? You could always try the graphics card in one of their machines
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a b C Monitor
December 26, 2013 11:54:54 AM

If you live in the eastern region of east anglia i could recommend a shop
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December 26, 2013 12:29:02 PM

I think i do have a computer repair shop close to me. I guess i'll ask someone to come fix it/check what part is malfunctioning. I can't test it with another grpahics card, I don't know anyone that owns one. Well thanks for all the help and i'll try to update if it works! Thanks for all your help!
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a b C Monitor
December 26, 2013 12:36:38 PM

Okay. Don't forget to let me know when it's working:) 
Good luck and it's no problem for the help
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December 31, 2013 4:07:50 AM

Hey! Thanks for all the advice :)  I changed the mobo and success! I'm really happy :)  thanks for all the help!
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a b C Monitor
December 31, 2013 1:05:53 PM

YAY:)  Happy gaming and happy new year
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