Why cant I update my graphics drivers?

Dec 20, 2013
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10,510
Does anyone know why I can't update my Intel HD Graphics 4000? I used the autodetect option on the Intel website and it gave me the recommended download.

So I after downloading it,I run the installer and after all the processes are done,a message pops up saying 'This operating system is not supported'.

I've no idea why since I followed what Intel autodetect told me to do. I have a HP Envy 4 ultrabook in case you're wondering
 

silentplanner

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Oct 28, 2013
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it seems u got the message bcoz u installed 64bit driver on 32bit windows. What's your operating system and its Architecture?
 

silentplanner

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Oct 28, 2013
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There are 2 types of architecture at both hardware and software by now if your system is 64bit capable then question arises which operating system did u installed on it either 32bit or 64bit and that u can find in my computer properties.
 
Dec 20, 2013
9
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10,510
Slight problem,I let it run the auto detect and it gives me one single option of updating my HP printer. There are no other results which can lead me to download HPSupportSolutionsFramework.msi that you mentioned above. Any work-arounds to this issue?
 

silentplanner

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Oct 28, 2013
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tell me your laptops full model name and its service tag written at the bottom of laptop i will give u link.
 
Dec 20, 2013
9
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10,510
Well after much searching and auto detects,my laptops is a HP ENVY Ultrabook 4-1053tx. Apparently,this model's outcasted by HP since I looked through their website and there were near totally no results for that particular model other than the information about it of course.
 
Dec 20, 2013
9
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10,510
Sorry for late reply..but when I went to the folder where it extracted the file and clicked on setup,it gave me "This system does not meet the requirements". I probably need to update my BIOS or something because if this doesn't work,nothing will.
 
Dec 20, 2013
9
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10,510
After running the exe which I downloaded,it asked me where to extract the installation folder to. So I extracted it to C:/ and from there I clicked on the 'setup' file in that folder. It ran fine to the end then it closed and a message popped up "does not meet the minimal system requirements" message.