New HDD making noise Heavy Noise

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Himanshu Balayan

Himanshu Balayan

Honorable
May 14, 2013
267
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I recommend that you D/L, install and run Seagates disk diagnostic tool, "Seatools for Windows".
Step one: go to this page and D/L Seatools for Windows: http://www.seagate.com/support/downloads/seatools/
Step 2: Run Seatools for Windows and select your Seagate HDD in the menu. This should light up the green check mark next to "Basic Tests".
Step 3: Click on Basic Tests and run the following:
a) SMART Check
b) Short Drive Self Test
c) Short Generic Test
d) Long Generic Test

If your new HDD fails any of the tests, Seatools for Windows will give you an error code with which you can initiate an RMA for replacement under warranty. Contact Seagate at 1-800-SEAGATE. The voice prompts are very efficient and waiting time to speak to...
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Y0GI

Splendid
Jul 22, 2013
4,745
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I recommend that you D/L, install and run Seagates disk diagnostic tool, "Seatools for Windows".
Step one: go to this page and D/L Seatools for Windows: http://www.seagate.com/support/downloads/seatools/
Step 2: Run Seatools for Windows and select your Seagate HDD in the menu. This should light up the green check mark next to "Basic Tests".
Step 3: Click on Basic Tests and run the following:
a) SMART Check
b) Short Drive Self Test
c) Short Generic Test
d) Long Generic Test

If your new HDD fails any of the tests, Seatools for Windows will give you an error code with which you can initiate an RMA for replacement under warranty. Contact Seagate at 1-800-SEAGATE. The voice prompts are very efficient and waiting time to speak to a technician is very short

If the drive passes all of the tests, then you have nothing to worry about and you just have sensitive hearing LOL!

Good Luck!

Yogi
 
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