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Problems with ASUS Radeon R9 270X DirectCU II Top 256 BIT 2 GB GDDR5

Tags:
  • Asus
  • Radeon
  • PCI Express
  • Graphics Cards
  • Graphics
Last response: in Graphics & Displays
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December 26, 2013 4:15:40 AM

Hello!!
I have problems with my new graphics card. ASUS Radeon R9 270X DirectCU II Top 256 BIT 2 GB GDDR5. I bought it 24.12.2013. and of course I've plugged new card in PCI Express slot and also I've plugged in two PCI Express 6 PIN power connectors and my computer didn't run. I mean it won't start. All I see is only black screen no POST screen either.
What should I do? Everything is plugged in properly. HDMI to HDMI. Maybe it it the Power Supply fault? What do you think ?

My PC:

CPU: AMD FX 4170 4.2 GHz
RAM: 8 GB Hyper X Genezis
Motherboard: Gigabyte GA-990XA-UD3
PSU: Trust 520 W Low Noise Big Fun.

More about : problems asus radeon 270x directcu top 256 bit gddr5

December 26, 2013 5:05:23 AM

Just to clarify: Does it not turn on at all or does it just not POST?
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December 26, 2013 5:28:35 AM

When I've pressed power button nothing happens I can only see a black screen and the text "no signal" and computer won't start. Yes I checked HDMI cable is plugged in properly. I don't know what is going on.
"No POST", "system won't boot", and "no video output" troubleshooting checklist
"No POST", "system won't boot", and "no video output" troubleshooting checklist This checklist is a compilation of troubleshooting ideas from many forum members. It's very important to actually perform every step in the checklist if you want to... See full content
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December 26, 2013 5:34:23 AM

First of all make sure you didn´t accidently pull another cable from the motherboard.

After that, remove your graphics card and try to power it up.

If that doesn´t help either, you could try another PSU if you have one lying around.

If you don´t have one, try to power your system on with only minimal configuration.
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December 26, 2013 5:37:01 AM

Okay I've checked everything. Everything is okay I mean cables. How to power my system with minimal configuration?
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December 27, 2013 5:12:15 AM

you can submit your video card BIOS ? email: skorpio64bit@gmail.com
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December 27, 2013 11:49:21 PM

I am having the exact same issue. New Gigabyte R9 270x 4GB card. I install it and turn on computer, no post. I put any of my other slight older video cards in and all of them work. I updated the bios, did a cmos reset and updated again, nothing helped. My motherboard MSI Z68A-GD65 (G3) specs say that the pcie is pcie 3 supportive. http://www.newegg.com/Product/Product.aspx?Item=N82E168.... I believe my PSU is providing enough power - 650 watt BFG with a pair of specific 6 pin connectors.
.
Still looking and reading and testing to find an answer.
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December 28, 2013 1:59:51 AM

I usually would expect your systems to turn on and then off again when a problem is being detected.
So, imo that´s a bit weird.

I assume you checked all the power cables?

Can you test your cards in another system to make sure they are not DOA?
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December 28, 2013 4:51:58 AM

I've tested my card with Corsair TX850M 850 watt Power Supply and it's working! I have Trust 520 W Low Noise Big Fan but my psu is old and it's PSU fault right?
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December 28, 2013 5:22:20 AM

Probably. Or it doesn´t deliver the required power the card needs.
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January 2, 2014 9:13:55 AM

I have the same problem. Just bought my new R9 270x asus card and it doesn't display anything on the screen after everything is conected. Right now i am using my older card and everything is fine.
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January 2, 2014 11:51:08 AM

Make sure that your card is properly plugged in just for sure. What is your Power Supply? I've changed my older PSU to Cooler Master G650M 650 Watts and it's working fine right now.
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January 2, 2014 1:02:24 PM

I got a Energon 650Watts (it's an norwegian gaming firma that is making this power supply also)
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January 2, 2014 1:03:42 PM

Btw. my mobo is H61ma-d2v could you PLEASE PLEASE check this out and see about this may be the problem. But i dont think so, it says that this card is made to run PCI expres 3.0 x 16 or what ever it is cold,
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Best solution

January 3, 2014 5:54:32 AM

Guys! I know how to fix this problem, just made it by myself. (first of all, sorry for my sucky english..). Ok so what I did was:

Updated my BIOS to the newest version.

After that I removed my old card's drivers.

Installed the new card <- and here comes the important thing. Everyone is thinking that when you hear this "click!" sound that comes out of MOBO when you press your graphics card in, is good, but not this time. R9 card's are fu**ed up. You have to press them very very hard in, and you have to do the same progress with all cabels connected to the graphics card. After you heard the "click!" sound, don't stop but dont break the mobo..
(Btw. when you press the card in, you should hold your case with one of your hand on the back of your case where you have MOBO so nothing will break. Also if that doesn't help, try to exchange the 6 pin cables. I had to do that too.)

After that, if all works fine. You have to install the drivers and reboot your system.

I hope it help someone!
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January 31, 2014 1:32:28 PM

I had the same problem. I update my bios and it worked fine.
Note: 870 extreme3 motherboard. Bios update 1.80b
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May 17, 2014 5:57:19 AM

kubikolos said:
When I've pressed power button nothing happens I can only see a black screen and the text "no signal" and computer won't start. Yes I checked HDMI cable is plugged in properly. I don't know what is going on.

I know this might sound dumb but is the cable plugged into the motherboard or the graphics card
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