Software Issue detected

csnorman

Honorable
Mar 30, 2012
101
0
10,680
I can't do anything with this computer. I keep getting this error code:

The endpoint mapper database entry could not be created. (0x8007076)

I had to try to do a chkdsk to get in windows. Not sure if I should turn it back off at this point

Any Help would be appreciated

Carolyn
 
Solution
you might have contracted a virus or accidentally deleted something you should not have
try a re-image, this is where you reinstall a clean copy of windows onto your pc (it will delete all your created documents and programs tho)
Start windows in safe mode (hold down F8 on boot)
copy all work/important files onto external hard drive or flash drive if possible
turn off computer
turn computer back on and insert windows disk

or you could try a hard drive replacement

Can anyone else back me up on this?

jzbader

Honorable
Dec 27, 2013
58
0
10,640
you might have contracted a virus or accidentally deleted something you should not have
try a re-image, this is where you reinstall a clean copy of windows onto your pc (it will delete all your created documents and programs tho)
Start windows in safe mode (hold down F8 on boot)
copy all work/important files onto external hard drive or flash drive if possible
turn off computer
turn computer back on and insert windows disk

or you could try a hard drive replacement

Can anyone else back me up on this?
 
Solution