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cant access the internet. my laptop is connected to the wifi. i have toshiba laptop and windows 7. this only to happen

I am having problem with my new toshiba laptop. it say's connected but no internet access. I am having this problem at work. others can connect only mine couldn't.

please help me.
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  1. It sounds like something going on with the WiFi, perhaps wireless interference. I would suggest opening up command prompt and running ipconfig /release then ipconfig /renew, that will reset your network adapter.

    If you continue to have issues, and it's at work only, assuming you aren't the network administrator, contact them, see if they can take a look if it's something on their side.

    Also, are you using WiFi, or is it a direct ethernet connection?
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