External display goes blurry when over 1600x900 resolution

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spacexjunk

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Dec 27, 2013
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10,510
I recently got a Acer Aspire V5-552p-X637 laptop with an AMD Radeon HD 8650G GPU and I am trying to set up my Samsung 24inch TA350 monitor as an external display. I have the monitor and laptop hooked up with an HDMI cable. What I am trying to accomplish is to set my external monitor to 1920x1080 resolution, but whenever I do that everything becomes blurry and the colors look awful. When I switch over to 1600x900, the display looks normal again. Also the display isn't centered, its a little bigger and is partially hidden on the edges when its at 1920x1080. I downloaded the AMD catalyst control center and tweaked with settings with no luck as well. I am on Windows 8.1 OS. Does anyone know a solution to this? Thank you.
 
Solution
Quakemz


I guess it could be, theoretically. That monitor is kind of old. To be honest, I'm not really sure.
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Quakemz

Quakemz

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Dec 10, 2013
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When you have it hooked up via HDMI, is the display on your laptop black? Or are you duplicating or extended the display from the laptop? Because if you just hook it up without extending the display, it will likely only perform at your laptops max resolution instead of the monitors/tvs.
 
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spacexjunk

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Dec 27, 2013
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Yeah my laptop is black, I have it under second screen only (which is the external monitor). I tried using the extended display and duplicate display, and it does the same thing. The external display is blurry while the laptop display looks fine.
 
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Quakemz

Quakemz

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Dec 10, 2013
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Hmm, what is the max resolution of the laptop? the only reason I can think of is that the GPU only supports a max resolution of 900p.
 
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Quakemz

Quakemz

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Dec 10, 2013
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I just checked, and I think I'm wrong. You should be able to support 1080p. I'm kind of at a loss, my friend. Are you sure you have the screen set to 1080p both in windows and on the monitor as well?
 
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spacexjunk

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Dec 27, 2013
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Well I tried to set it to 1920x1080 in the display settings under control panel and it went blurry. My monitor usually auto detects what my computer tells it to put the resolution to, I'm not sure how to change the actual monitor to 1080p...
 
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Quakemz

Quakemz

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Dec 10, 2013
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Not all monitors have that feature, so I just wanted to say it to be safe. Have you tried hooking it up to any other 1080p screen, just to see if it works?
 
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spacexjunk

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Dec 27, 2013
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So I currently have my laptop hooked up to my Vizio LCD TV, I went to control panel and switched it back to 1920x1080 resolution and it works perfectly. I downloaded the driver for my monitor and the date on the driver was from like 02/11 or something like that...
 
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Quakemz

Quakemz

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Dec 10, 2013
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So at least we narrowed it down to the monitor as the problem.
 
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spacexjunk

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Dec 27, 2013
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I attempted to download the drivers for the monitor. I downloaded all available drivers for the GPU as well. I also downloaded the samsung windows 8.1 update http://www.samsung.com/us/windows-8-pcs/update.html (the Drivers and firmware box) When I downloaded the driver for the monitor from the Samsung website, it says that the only driver that was available was for windows 7 and lower... Would that be an issue?
 
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Quakemz

Quakemz

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Dec 10, 2013
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I guess it could be, theoretically. That monitor is kind of old. To be honest, I'm not really sure.
 
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Solution
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dgalickis

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Jan 12, 2014
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I am having the same problem with the same laptop, and my monitor is an NEC Multisync PA241w. I am doubting my hdmi to SVGA converter, as it is a pretty cheap one. do you use a converter aswell?
 
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spacexjunk

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Dec 27, 2013
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So I fixed this issue. Kind of a late post but I had to change the integrated monitor settings with the remote. The input was set to HDMI 1, and I had to change the settings to recognize "computer" on the HDMI 1 input. I guess before it was picking up "TV" which apparently was making my monitor screen blurry. I find it pretty dumb and illogical that I actually have to change the HDMI input option to read "COMPUTER" instead of "TV" on a freaking COMPUTER monitor. GJ Samsung engineers for making your monitor more complicated for no damn reason.
 
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