PC won't power on with video card installed

DJBurk

Honorable
Dec 27, 2013
3
0
10,510
I recently put together a new pc, and it initially booted fine. I installed Windows 7, all of my drivers, and Battlefield 4 (powered it down once or twice in there, too). I played BF4 for about 2 hours, then the game froze. I didn't think anything of it and decided to sign up for BF Premium, so I went online for a bit and got to where I needed to enter my credit card info and went into the other room to get my wallet. When I returned maybe 20 sec. later, the PC was off and would not power on. (I should clarify: when power is cycled to the PSU, the initial attempt to power on the PC results in the LEDs on the case fans flashing once, briefly, and then nothing. Subsequent presses of the case or mobo power button do not even achieve this. Also, the mobo LED stays on when the PSU is plugged in and turned on.) I tried swapping out my 850W PSU for my old 650W PSU with no change. I put the 850W back in, took everything but the CPU/mobo out, and breadboarded it from there with successful boots until I put the video card back in. No power with the vid card installed. I tried a different cable for the GPU power with no difference. I tried booting without connecting the two 8-pin power cables attached but left the GPU in the PCI-e slot, and it powered up. The LEDs on the vid card lit up, but the mobo didn't recognize a GPU being present. I am at a loss as far as what my next course of action should be.

PC specs:
MoBo - ASUS Z87 PLUS
CPU - Intel i7 4770k
GPU - EVGA GTX 770 Classified 4GB
PSU - Thermaltake SP-850M
RAM - G.Skill RipjawsX CL7 8GB
SSD - Samsung 840 Pro 256GB (boot drive)
HDD - WD 1TB
ODD - ASUS DVD drive
 
Solution


Two things you could do,
1) try with a similar card in powerdraw to see how that does and if that one gives the same problems.
2) try with another psu to see if that one can handle the card and make the system start up.

I can't see why the psu you have wouldn't be up to powering the gtx 770 so i wouldn't look there as the bad component.

The...

bumnut53

Distinguished
Sep 19, 2011
870
0
19,160
Sounds like you have a faulty motherboard or video card. Do you have an old video card that you could use for testing? If not you could always take the video card to a computer shop and ask them to test it.
 

DJBurk

Honorable
Dec 27, 2013
3
0
10,510


I put in my old 7900 GT and it started right up. Should I RMA the video card?
 

DJBurk

Honorable
Dec 27, 2013
3
0
10,510


I tried the GTX 770 in the second PCIe slot with the same result as the other one. My 7900GT uses one 6-pin power connector, but my GTX 770 uses two 8-pin power connectors. Could it be that the power supply is faulty in that it can handle the lesser load of the 7900 but not the 770? I just don't understand why the video card would prevent the system from powering on. Also, the PSU is modular and has two PCIe power cables, each with two 6+2 pin connectors, and I have tried using both cables (one connector from each cable) but it didn't make a difference.
 

Vic 40

Titan
Ambassador


Two things you could do,
1) try with a similar card in powerdraw to see how that does and if that one gives the same problems.
2) try with another psu to see if that one can handle the card and make the system start up.

I can't see why the psu you have wouldn't be up to powering the gtx 770 so i wouldn't look there as the bad component.

The last option is to rma the card and hope this just is faulty and that you get a new one.

 
Solution