Question Aero not working + games running at double/triple speed!

arkantos91 · Dec 27, 2013

Hey everyone!

I have just built a new PC for a friend of mine, but I am experiencing wierd things.

Of course this is not my first time building a PC: I built my own rig two years ago and until now I have built PCs for other friends.

First of all, here are the specs:

AMD FX-4130
Asrock 970 Pro3 R2.0
DDR3 Corsair Vengeance Blue Low Profile CML8GX3M2A1600C9B 1600MHz 8GB (2x4GB) CL9
XFX ProSeries 450W Core Edition
3.5" Western Digital Caviar Blu 1TB 7200RPM 64MB SATA3
Gigabyte Windforce HD 7850 1 GB

I installed Windows 7 Ultimate 64 bit.

Now let me explain what's the problem.

Every time I turn on my PC when it is completely OFF (cold boot) Windows Aero doesn not work and if I try to play a game, it runs at double/triple speed!!!

I have tried both Fifa and the latest Tomb Raider. In Fifa the players run at crazy speed, all the game is accelerated.

Same things happens with Tomb Raider: if you have played the game, you know in the very beginning Lara drops on a spike which the player should remove mashing a button. It's impossibile to remove the spike since the game is accelerated at a crazy speed and no matter how fast I mash the button, it isn't enough!

The strange thing is that when I reboot the system, the problem is gone: Windows Aero works fine and so do the games, at normal speed.

I have tried reinstalling Windows again, and the problem is still there, so I don't think it's something OS related.

I have tried flashing the latest BIOS on the motherboard, and the problem is still there.

I have tried installing both latest beta drivers 13.11 beta 9.5 and latest stable driver 13.12 for the HD 7850 and nothing changed.

I have tried replacing the HD 7850 with an HD 5450 I own and the problem remains (so it is not a video card problem).

I have tried using the other PCI-E slot and nothing changed either.

I have also double checked all the connections and cables.

I have tried to perform a clear c-mos and resetting BIOS settings to default without any result.

I really don't know what else can be the cause.

I don't really think it can be something related to the CPU.

Anyone here can help? Any suggestions would be very appreciated.

Thanks, Antonio

lonewolf7 · Dec 27, 2013

Check the HDD : http://crystalmark.info/software/CrystalDiskInfo/index-e.html

arkantos91 · Dec 27, 2013

lonewolf7 :

Just installed the software but it says all OK (blue color on disc status)

lonewolf7 · Dec 27, 2013

Now it looks like there is something wrong with the MB, but I am not sure, cause this is really a weird problem.

arkantos91 · Dec 27, 2013

lonewolf7 :

The PSU is a XFX ProSeries 450W Core Edition.

Maybe a 500 W PSU is required for running the Gigabyte HD 7850?

Regardless, it's not a problem of insufficient power, since when I replaced the HD 7850 with the HD 5450 (which has a very lower power consumption) the problem was still there.

Maybe the CPU or the MB or the PSU are faulty. One of them is the problem I am sure

lonewolf7 · Dec 27, 2013

Radeon HD 7850 - requires 21 Ampere on +12V rail and a 500W PSU minimum, that's in theory, but in real life your PSU is capable of running the card, and it delivers 34 Ampere on +12V rail. The card requires max around 200W on peak. So I think that's unlikely.

But for your own satisfaction you can try a more powerful PSU.

arkantos91 · Dec 27, 2013

I do not have another PSU to try unfortunately.

If I won't be able to find a solution my friend would be forced to do RMA of the whole system

Any other ideas?

arkantos91 · Dec 28, 2013

This morning I tried formatting and installing Windows 8 64 bit + latest gpu drivers instead of Windows 7 64 bit and the problem seems to be GONE!

On cold boot now Aero works fine e so do the games.

Now I am going to try a few other games to test stability.

I can't believe it was something OS related! I ve always used Windows 7 without any problems on many builts I ve done in the past for other friends!

This is the first AMD configuration though... with Intel configs I ve never experienced such problem... maybe these AMD CPU and As Rock Mobo (or Chipset) have compatibility issued with Windows 7 ?

Do you think it is possible?

lonewolf7 · Dec 28, 2013

That's unlikely. I think the driver did the trick for you. Good to hear that you are up and running. Cheers.

arkantos91 · Dec 28, 2013

Thanks but I don't honestly think the drivers were causing the problems on Windows 7.

On Windows 7 I installed the same version and the problem was still there.

For now I am going to test the system with some recent games and see if all goes fine.

If some other weird things will happen I think I am going to suggest to my friend to do an RMA

junkeymonkey · Dec 28, 2013

is the system time in the bios also running fast??

lonewolf7 · Dec 28, 2013

Yes honestly that was my thinking too. As I said earlier I doubt the MB. See what happens. If the problem persists then I think you should RMA the MB.

arkantos91 · Dec 28, 2013

junkeymonkey :

Now that you have told that... I've noticed every time I installed a new OS the system time and date was wrong...

Even now I don't think it's correct.

How can I see if the system time in the BIOS is running fast?

junkeymonkey · Dec 28, 2013

when you enter the bios on the page it should have system time as a 24hr clock [depending on your board] and it needs to be set to your correct time and the date needs to be right.. if its not holding the corect info after you set it you may need e-mail asrock to see if theres a fix.. i seen a few reports on this some guys reporting it would run an hour off there bios clock when only 15min went by.

arkantos91 · Dec 28, 2013

junkeymonkey :

I've found the system time in the BIOS and seems to run fine.

I really can't understand how the issue can really by Windows 7 related... I've used the same version on my PC and never gave a single problem!

junkeymonkey · Dec 28, 2013

i assume that your windows is a legal copy and was activated as a good microsoft os.

there was a guy here about 3 weeks ago claiming the same issue..

also have you looked in the event viewer to see if there are errors that point to somthing?

arkantos91 · Dec 28, 2013

junkeymonkey :

Of course I am using a legal copy of Windows 7.

My university has a partnership with Microsoft (Dreamspark) and allows me to use any any Windows OS I want providing me the licences.

Did the other guy had precisely the same issues? I mean Aero not working on boot + games running at crazy speed?

In that case, can you please give me the link of its thread so I can have a look at it?

I am asking because, if the Windows 7 copy and the license I have been provided are not genuine, I should let know my university!

Anyway I really would have liked to take a look at the event viewer, but as I said, this morning I removed Windows 7 and installed Windows 8 which has no issues at all (neither with Aero nor with games),

junkeymonkey · Dec 28, 2013

i was at another thread awile ... seemed like it was real close on the running too fast. dont rember about aero.. i think i rember asking him if he was useing a fast boot program to see if that was a issue and to disable it and retry but never heard back from him... and it seemed like he used a asrock board[??] or msi? but in trying to help him i was leading him towards the fast stuff and was wanting to try disabling them to see if that did anything

arkantos91 · Dec 29, 2013

Since I've already installed Windows 7 twice and Windows 8 (which is running fine) once, I think I am really done with re-installing Windows for a long period.

I don't know how many hours I've spent trying to solve this enigma, so now that Windows 8 seems to run fine I am going to give this PC back to its owner (a friend of mine).

I will warn him about being careful if he notices something strange with the future usage and in this case having an RMA.

lonewolf7 · Dec 29, 2013

Good to hear that.

junkeymonkey · Dec 29, 2013

yes bill prefers that you buy his new software, i think that to recoup there 8 losses they do things to there old software to make you think you need to go get there new software .. i dont put nutin past them..

arkantos91 · Dec 29, 2013

I wonder if next time I will re-install Windows on my PC the problem will show up again...

In that case, even if sounds really wierd, it would mean the problem is in my friend's hardware.

For now he will have to use Windows 8 hoping no other wierd things will happen. Otherwise I'd suggest him to do an RMA.

Anyway thanks for your help.

junkeymonkey · Dec 29, 2013

well i googled around on this some and realy did not see much... but one thing you could of tryed that i seen was turning on v-sync and put your monitors refresh rate down to say 60hz and see if that slowed it down being capped to 60.. that may have worked[??] but it looked like there are a hand few that sees this issue with older games on new systems.

arkantos91 · Dec 29, 2013

junkeymonkey :

I tried using v-sync @60 max fps but the wierd thing was that despite the games were running at 60 fps, they look liked accelerated at crazy speed!

And yes... I have spent a lot of time searching the web too but it seems this problem is not very common.

I found this one: http://www.tomshardware.co.uk/forum/272460-29-4100-issue

The guy here is doing OC on a FX-4100 (I have instead a FX-4130) and seems to have the same Aero issue.

If you take a look to the last post, the user somegui430 (who had the Aero problem too) said he had the answer to the problem: he said that "the CPU NB frequency ALWAYS has to be HIGHER than the HT link frequency".

I didn't do any OC to the CPU but just for the record I went in the BIOS looking for NB and HT frequency but didn't find them.

I did found NB and HT but the values next to theme were in Volts (V) not Hz (like I expect a frequency would be).

junkeymonkey · Dec 29, 2013

i wonder if you go to microsoft to see what it takes to support aero it may be a support issue.. this is also why i talked about the asrock ''fast'' programs if they were affecting somthing to disable them and test.[??]

Question Aero not working + games running at double/triple speed!

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