Installed a 760, now computer's acting funky.

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PitchR

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Dec 27, 2013
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I just recently got a 760, and I swapped it out with my old card. Thing is, when I turn the PC on, it does one of 2 things. 1. It begins to turn on and off until 2. It boots up without beeps or posts. I'm having a hard time with this as I was able to use it for about 10 hours just yesterday. I've tried resetting the BIOS settings to factory default. I've also uninstalled all of my old card's drivers and installed the new ones (when it was working yesterday). It boots up successfully only sometimes, and when it does it works flawlessly. I have a hard time believing this is hardware related because it was able to work perfectly fine for 10 straight hours.
 
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purechoas

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Mar 10, 2012
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Check the power connectors. Similar thing would happen to me with a gtx 460. Would work fine, then suddenly refuse to boot, BSD etc. With something like that I would open up my PC fiddle around a bit, make sure everything is connected tight, nothing short circuiting anything, getting in way of fans, etc. I know its not a solid solution but it might help.

Perhaps take the card out and put it back in if its not to much hassle. Might be something simple as a bit of dust in the wrong place.
 
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dextermat

dextermat

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Hi,

What power supply do you have. You need a good 500 w minimum to run the card.
What the rest of your computer. If you motherboard has a few years,
you might need to update the BIOS.
But before doing that check if your bios is ok with the GPU or not.
 
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PitchR

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Dec 27, 2013
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I've got a 750W power supply, my motherboard is, I believe, about 3 or so years old. I'm not sure if I can update my BIOS as the computer won't boot fully. My bios seemed to be fine with the GPU just yesterday, it worked fine as opposed to today.
 
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PitchR

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Dec 27, 2013
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Thing is, I'm unable to get to desktop anymore, but I will try to help him.
 
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purechoas

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Mar 10, 2012
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I am not too sure then to be honest. Can you get into Safe mode at least? If you have an integrated graphics card remove the 760 and see if you pc works then?

That way you can see if its the graphics card. Or something else thats messed up?
 
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PitchR

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Dec 27, 2013
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I've done this, and it did the same thing for a few runs, and then it started beeping once followed by 2 shorter beeps continuously.
 
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purechoas

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Mar 10, 2012
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Try using the Windows Repair disc?

That has helped me a few times.

I believe you insert the Windows install cd. Make it boot the cd up then somewhere it should say advanced options repair. Something like that, you should be able to figure it out.

That has fixed things in the past for me.

If it cant fix it, it should give you an error code you can then look up or ask about on here.

 
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PitchR

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Dec 27, 2013
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Windows was pre-installed on the system, the best I can do is boot it up from the HDD itself. The display does not show up either though, it starts up and either shuts off afterwards or stays up without beeping once.
 
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PitchR

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Dec 27, 2013
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I've tried virtually anything. I got it to start up again, god knows what made it do that. I'll be updating my bios and hopefully that'll give me some results. If I find a fix I will share that info with the user having a problem as well.
 
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marunder

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Jan 1, 2013
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hey pitchr - I am also having a problem with GTX 760 into a Gateway (DX4860 UR-14P). In my case I cant get into or past bios and it ends up with black screen with cursor. There is another person with EVGA 760 into Gateway with similar issues here: http://www.tomshardware.com/answers/id-1771575/evga-gtx... , and I have seen a couple of other examples in my searching

I think I may also update bios, just downloaded from Gateway site, but it seems the same date as current.... Am a bit uneasy about it as I have not updated bios before.

What kind of GTX 760 do you have, mine is EVGA. If I send this back wondering if the problem is NVIDIA based or something about EVGA or GTX760 specifically. My previous card was AMD and it worked fine.

thanks for linking in funkeyM
mark

PS - was your previous card AMD that worked? - mine was Sapphire Radeon HD 7770 GHZ, worked well
 
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PitchR

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Dec 27, 2013
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Previously I've had the amd 5850, which aged like crazy. I've done a ton of tests to see what is possibly wrong with it, and I've come to the conclusion that the motherboard simply does not want to co-operate 80% of the time. I've got the gigabyte gtx 760 OC edition, I've contacted both gigabyte and nvidia but have yet to receive a response from any of them. I think gateways in general are just not upgrade friendly. My PSU is more than enough, at 750W it should be a walk in the park for it. I've tried booting it with the integrated graphics card and I had the exact same experience with the motherboard, no beeps, shuts off, and wouldn't boot. It's safe to assume the motherboard is being difficult to work with. About updating the BIOS, I also noticed that, which is a bummer really, as it could've been the fix to our problems, they simply haven't updated the bios since it was built. To me it just doesn't seem likely that everyone who bought the 760 is having problems with the card, but rather the gateway's motherboard is having difficulty starting up after a hardware change. I will go buy a new motherboard soon enough and I'll report back in this thread how that went.
 
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junkeymonkey

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Nov 11, 2013
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ya as i have stated that these store bought computers have ''locked'' bios to keep you from doing certin upgrades its just a thing they do these things to protect them selves from having warenty issues when they sell there computer they do this so its ganrented to work out of the box and last the warenty out it not like they were out to hurt you. it just the way they got to do it to protect them and there product..
 
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Nlg01

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Dec 19, 2012
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I recently experienced very similar issues after upgrading a 5770 with a 7870xt on an intel MB. It would boot to windows about 1 out of 5 times and when it did it worked flawlessly. I fixed the issue by changing the UEFI setting in my bios to the legacy setting. Not sure if you have this option in your gateway bios but it's worth a look if you haven't fixed the issue yet.

I would also reset your bios with the jumper or switch, if it has one. If not, pull the battery out for an hour before you try.
 
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marunder

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Jan 1, 2013
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Update - tried:
Flashing Bios (only available was original version). - no luck
Battery removal for an hour. - no luck
Spend hours trying to figure out if I can enable a legacy BIOS instead of EFI, as some had luck with legacy if can switch - no luck there too...

Spoke with EVGA - they said (basically, I might not have the details accurate...) that it is likely inability of the current bios to enable PCIE-2 backwards compatibility. They have a custom video bios upgrade which sets the card to PCIE 2. He said not guaranteed but had worked in some, cases eg for HP and other computers. I would need another computer which I can plug it into where it works and do myself, or I can send to them, they will make the fix, and send it back. I don't have another computer for this anymore, may end up going this route though...
Thinking.....
PS - Thanks for the input all! :D
EDIT - my MOBO is PCIE 2 and not PCIE 3
 
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