Won't boot, suspecting hardware problem, need help identifying the culprit

RavenMFD

Honorable
Dec 27, 2013
4
0
10,510
My windows 8 won't boot, it first starts with attempting to repair my drive, and it eventually tells me it's failed and the first couple of times it gave me error 0xC000021a, and told me to check /system32/logfiles/srt/srttrail.txt, I tried the "refresh your PC option" but it gave me something a little more scary.

Backstory (important):

I bought this PC 3 years ago, it was the Packard Bell iExtreme, and over the course of last year I started making hardware changes (which I suspect eventually caused the problems).

In February, I upgraded the PSU and the VGA.

Late August, I got a new SSD, installed a fresh new windows 7, and life was great.

Mid October, my PC started acting weird. It would freeze up, crash not respond and sometimes I could not access the SSD drive at all. It would work fine if I booted my old windows from the old HDD, which I still had connected as a secondary drive. So I formatted it, and it worked great. Few days later problem repeated itself, and I eventually had to format again... After the third format, I went and bought windows 8 which worked fine for a whole month (except for a couple of random crashes, but I thought that was not very unusual).

Until today. It just started again, can't boot, not sure what to do. I don't want to format and reinstall everything again because I think the problem will come back sooner or later. My prime suspect is the SSD, but I'd like to be sure before calling and asking for a new one, as I'm not sure if it's entirely impossible that my stock motherboard isn't compatible with any other new hardware I introduced.

If anyone has any insight, anything I could try, please let me know, this has me in pretty bad shape as my whole work (which I thankfully could backup by booting the old windows from the hdd now) has halted until I get this fixed.
 
Solution
At any point, did you somehow manage to defragment the SSD? Because that could cause this issue, and isn't something you should do to an SSD. Aside from that, it does sound like there is a re-occuring issue and the SSD has been a common factor with each rebooting issue, I would suspect an issue with it more than anything else. Depending on the size of your HDD, you could try the HDD alone for a week or so and see if it has the same issues, if it does, then we know it's not the SSD.

Carobthomp

Honorable
Nov 12, 2013
204
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10,760
At any point, did you somehow manage to defragment the SSD? Because that could cause this issue, and isn't something you should do to an SSD. Aside from that, it does sound like there is a re-occuring issue and the SSD has been a common factor with each rebooting issue, I would suspect an issue with it more than anything else. Depending on the size of your HDD, you could try the HDD alone for a week or so and see if it has the same issues, if it does, then we know it's not the SSD.
 
Solution

RavenMFD

Honorable
Dec 27, 2013
4
0
10,510
I have not defragged it at any point.

But I think you're right. I was like 80% sure it was the SSD, but had to hear it from another knowledgeable person. I will call them on Monday for a replacement, in the mean time I'm working with the HDD. Thanks for the support!