GTX 780 BSOD After Upgrade

OddWords

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Dec 27, 2013
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10,510
Recently, I switched out my GTX 670 for a GTX 780. Upon inserting it into the computer and powering up, I was greeted with a message telling me that Windows had not shut down properly, and that I could either attempt a system repair or enter Windows normally. I chose to enter Windows normally, all is going well - and then right as the Windows logo appears, the computer blue screens. The error message I got is as follows:

*** STOP: 0x0000007e (0xffffffffc0000005, 0xfffff88001038ab3, 0xfffff880035bd458,0xffff880035bccb0)

*** iastor.sys - Address fffff88001038ab3 base at fffff8800100c000, datestamp 4ed5a567

My systems specs are:
OS - Windows 7 Ultimate 64 Bit
CPU - Intel 3570k @3.4 GhZ
MOBO - Asus P8Z77-V
RAM - HyperX 8GB (dual channel)
PSU - Corsair TX750
HDD - 2 TB Seagate
The 780 is a Gigabyte version.

I rebooted and the same thing happened again. Then I did the system repair, which did nothing. I also updated the BIOS, but that didn't help either, I continued to get the same error message.

My power supply should be more than good enough, I have lots of hard drive space, and I don't think it's an incompatibility between any of the components because everything was working fine when I had my GTX 670 (which I've unfortunately sold, otherwise I'd try booting it up with that again). I've tried starting it in safe mode, but it BSODs on startup with that well, regardless of whether I'd chosen networking mode or command prompt. I looked up the STOP error code, but no one had a similar problem to me in terms of circumstance. To be honest, I'm not really sure what my next step should be, does anyone have any ideas? Could the 780 be faulty? I'm also not exactly sure what to make of the iastor.sys part of the error, I looked it up and it's an Intel Matrix Storage Manager driver, which makes me think that this may be a software error as opposed to a hardware error, although I'm not sure why the installation of the 780 prompted it to become a problem (if that's the case at all). Maybe I should try to reinstall Windows completely? Thanks in advance for any help.
#1
 
Solution
Sucks you sold that card already, lol When you get a blue screen at that point, it is a driver error. It already passed the POST so it is probably not Hardware. I have never had such a problem but try using google and search for how to fix fix the driver in your situation. It is most likely the video driver even, thats where I would start.

xerxces

Distinguished
Dec 28, 2010
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18,810
Sucks you sold that card already, lol When you get a blue screen at that point, it is a driver error. It already passed the POST so it is probably not Hardware. I have never had such a problem but try using google and search for how to fix fix the driver in your situation. It is most likely the video driver even, thats where I would start.
 
Solution

OddWords

Honorable
Dec 27, 2013
2
0
10,510


Yeah, I did a bit more research and I'm thinking it's a driver issue as well. Any recommendations as to how I should actually fix this, though? If I could boot into safe mode I could do this myself but I've never not been able to boot into safe mode before, so I'm a little lost. Also, thanks for the fast reply, much appreciated.