- May 23, 2011
- 66
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- 18,630
A friend of mine received a Logitech G930 wireless headset for Christmas and can't get it to work correctly. I also have one and I know that natively, no drivers installed, you can plug in the G930 and use the basic features (speakers and mic). By installing Logitech's Gaming Software, you can use the advanced features like 7.1 and such.
When I plug in the headset to his computer, a message pops up saying "Installing drivers for new hardware." Then, after about 15 seconds, it says that the driver installation was unsuccessful. Checking in the device manager, I see that "Logitech G930 Headset" is listed under Other Devices with a yellow dot next to it.
I've tried uninstalling the driver and rebooting, reinstalling the Logitech software, doing it in safe mode. Nothing, it's like Windows won't even recognize the headset because even with the Logitech software installed I still can't use the basic functions on the headset.
Any ideas? Help is MUCH appreciated!
*** I can get the specs of his computer if it's needed, but it will have to wait a day or so.
When I plug in the headset to his computer, a message pops up saying "Installing drivers for new hardware." Then, after about 15 seconds, it says that the driver installation was unsuccessful. Checking in the device manager, I see that "Logitech G930 Headset" is listed under Other Devices with a yellow dot next to it.
I've tried uninstalling the driver and rebooting, reinstalling the Logitech software, doing it in safe mode. Nothing, it's like Windows won't even recognize the headset because even with the Logitech software installed I still can't use the basic functions on the headset.
Any ideas? Help is MUCH appreciated!
*** I can get the specs of his computer if it's needed, but it will have to wait a day or so.
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