Sign in with
Sign up | Sign in
Your question

Computer keeps freezing, please help.

Last response: in Systems
Share
December 28, 2013 11:20:05 AM

Hi guys, I just built a computer not too long ago and it has been freezing up lately and requiring a hard restart . It ONLY happens when I'm playing games such as AC3 and League of Legends. I really don't know what is going on. However I have run some tests and this is what I know.

I ran Furmark for 17 min but then accidentally shut it off, then I ran it again for about 30 more minutes, nothing happened (the good kind)
I ran Prime95 overnight, nothing errors
I also ran MemTest86+ overnight and again nothing wrong.
I'm thinking its my psu, I used "CPUID HWmonitor" and my voltages were really weird, (12v I got 8v), However I check BIOS and my voltages were good.

Here are my specs:
AMD FX 4130 Quad Core 3.8
PowerColor Radeon HD 7750 1Gb
Windows 7
I forgot my exact model of RAM but if you need it I can check later on, (2x4Gb)
AntecVP450 PSU
Asus M5A78LMLX PLUS motherboard

None of this is overclocked(at least I don't think so) I'm not exactly that good at computers but I do know a bit.

One really weird thing is that I took out my 7750 and used to on-board graphics and it didn't freeze on Smite (only game I tested thoroughly, Smite was guaranteed to freeze within 5 minutes of the game, one game with league, obviously did not want to check the more higher end games, but i really just wanna play these online games with my friends). So I am thinking either power supply or graphics card. If you could please help I would be extremely grateful. Thanks

More about : computer freezing

December 28, 2013 11:23:11 AM

what vid card driver ?
m
0
l
December 28, 2013 11:25:02 AM

If you can run futuremark, the PSU is providing power to the GPU perfectly.

your PSU is WAY more than enough for this build. Wattage is not an issue.

m
0
l
Related resources
December 28, 2013 11:25:27 AM

junkeymonkey said:
what vid card driver ?


They are all updated if that is what you mean
m
0
l
December 28, 2013 11:27:56 AM

My girlfriend has an Antec vp-450 and an hd7850 with no problems. Your 7750 barely pulls any power at all. It could easily run on a 350w PSU with room to spare.
m
0
l
December 28, 2013 11:31:44 AM

tiny voices said:
If you can run futuremark, the PSU is providing power to the GPU perfectly.

your PSU is WAY more than enough for this build. Wattage is not an issue.



Then what do you think the problem is?

m
0
l
December 28, 2013 11:32:47 AM

What are your CPU and GPU temps under full load?
m
0
l
December 28, 2013 11:36:30 AM

Also, if your CPU is overclocked, you may have a power issue with the motherboard. That board is NOT made for overclocking at all because it is basically a 5 year old board with a new socket tacked on. It has poor power phases and that VERY power hungry and inefficient CPU may be pushing the board to its ragged edge. Adding the GPU may push it over the limit. The board says its rated for 125w CPUs, but it really is only made for 95w TDP.
m
0
l
December 28, 2013 11:36:35 AM

seeing you claim that just the one game is the issue and all else is working fine?? and what i mean is driver number like 13.10-- 13.12 so forth
m
0
l
December 28, 2013 11:38:40 AM

tiny voices said:
What are your CPU and GPU temps under full load?


During my furmark test under 97% load I got around 60-70 degrees and for my CPU around 40
However this is from CPUID and at the moment I don't really think i can trust this a lot
m
0
l
December 28, 2013 11:39:20 AM

Use Coretemp for the CPU and MSI afterburner for the GPU.
m
0
l
December 28, 2013 11:40:05 AM

junkeymonkey said:
seeing you claim that just the one game is the issue and all else is working fine?? and what i mean is driver number like 13.10-- 13.12 so forth


Sorry but I don't exactly know how to do that :p , and its happening to all my games I just tested the integrated graphics on one game.

Wait, I think it is 12.8 if it is the Catalyst version.
m
0
l
December 28, 2013 11:42:02 AM

tiny voices said:
Use Coretemp for the CPU and MSI afterburner for the GPU.


I highly doubt overheating though, I forgot to mention that I played all my games did all my movie editing and stuff perfectly fine for about 2 weeks, then it started happening only to my games. As well as a couple case fans along with very good ventilation but I will check.

m
0
l
December 28, 2013 11:44:54 AM

tiny voices said:
Also, if your CPU is overclocked, you may have a power issue with the motherboard. That board is NOT made for overclocking at all because it is basically a 5 year old board with a new socket tacked on. It has poor power phases and that VERY power hungry and inefficient CPU may be pushing the board to its ragged edge. Adding the GPU may push it over the limit. The board says its rated for 125w CPUs, but it really is only made for 95w TDP.


So it could be my motherboard not being able to handle all the power?
m
0
l
December 28, 2013 12:37:59 PM

your build looks fine for what it is so do you need help? or are we just pulling at straws
m
0
l
December 28, 2013 1:37:05 PM

junkeymonkey said:
your build looks fine for what it is so do you need help? or are we just pulling at straws


Well as I said in my post, my computer keeps on freezing when I play games and I was wondering what the cause is.
m
0
l
December 28, 2013 2:03:41 PM

you did get my private message i sent you?? i sure hate to have to retype it
m
0
l
December 28, 2013 6:02:41 PM

junkeymonkey said:
you did get my private message i sent you?? i sure hate to have to retype it


I did everything and my games still freeze, except now there's a blue screen of death lasting about 5 seconds.
However what's weird is the fact that I could play my game a few minutes longer than before.
m
0
l
December 29, 2013 7:39:48 AM

Did you ever use the programs I suggested and look at your temps under load?
m
0
l
December 29, 2013 7:54:15 AM

bsod is when you are running the game or when? and is it only with this game ? and what games ? and how long has windows been installed?
m
0
l
December 29, 2013 7:04:24 PM

tiny voices said:
Did you ever use the programs I suggested and look at your temps under load?


I just finished another round of tests and the temps are still the same as CPUID
m
0
l
December 29, 2013 7:06:44 PM

junkeymonkey said:
bsod is when you are running the game or when? and is it only with this game ? and what games ? and how long has windows been installed?


It happens when I am running the games that I play, League, Smite, Assassins Creed 3, Hitman. And Windows has been installed for about a month but these freezes have only been happening for about 2 weeks



m
0
l
December 30, 2013 6:14:25 AM

do you let windows auto install updates or do you let it find updatyes and then you pick the ones to be installed? for me i do the find updates and i pick the ones to be downloaded and installed so i can weed out hte ones that dont work or can cause issues then when i have and issue after i install somthing i can goback and weed it out to see if thats what caused it.. seeing that windows will send you the wrong updates in the wrong order .. for example i got a amd board and a amd card and i was getting updates for nvicia of i got updates for updates that have not eaven been updated and installed yet as like the .net stuff that i found that ,net had to be installed in there proper order... up dates that were over a year old and just now getting them.... ya i had these kind of issues like you but now that [seems like a year later] i am for sure fully up to the date everything here seems to be working good 24-7...
m
0
l
December 30, 2013 1:06:52 PM

junkeymonkey said:
do you let windows auto install updates or do you let it find updatyes and then you pick the ones to be installed? for me i do the find updates and i pick the ones to be downloaded and installed so i can weed out hte ones that dont work or can cause issues then when i have and issue after i install somthing i can goback and weed it out to see if thats what caused it.. seeing that windows will send you the wrong updates in the wrong order .. for example i got a amd board and a amd card and i was getting updates for nvicia of i got updates for updates that have not eaven been updated and installed yet as like the .net stuff that i found that ,net had to be installed in there proper order... up dates that were over a year old and just now getting them.... ya i had these kind of issues like you but now that [seems like a year later] i am for sure fully up to the date everything here seems to be working good 24-7...


I let windows install it, so how would I fix it? Would I have to install windows again and chose my updates?

m
0
l
December 30, 2013 1:18:11 PM

open windows update and there should be a change settings open that and choose the check and let me choes to download and install .... and when you do a new install of windows there was a box to check for do not check updates wile windows is installing

you now may have to let it run its corse intill its fully up to the date updated as had to i mean microsoft realy needs to look at that for me it was a joke. eaven with me doing my way... you may go look at installed updates on the windows update window and look them over to see what you allready got installed..
m
0
l
!