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Asus DC2 GTX 780 Crashing to Black Screen and Weird Noise During Gaming or on Desktop

Tags:
  • Gaming
  • Desktops
  • Crash
  • gtx 780
  • black screen
  • Graphics
  • Asus
  • weird noise
Last response: in Graphics & Displays
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December 28, 2013 3:32:28 PM

Ok so whenever I'm gaming, my computer crashes to a black screen and weird noise. This happens not only during games, but at the desktop as well. In case you're wondering. This has happened with both the newest drivers and the drivers that came with on the disk that came with my 780. I'm almost certain this is a driver issue because my computer never crashes when there aren't drivers installed.

More about : asus dc2 gtx 780 crashing black screen weird noise gaming desktop

a b 4 Gaming
a b Ĉ ASUS
January 6, 2014 7:35:53 AM

Are your audio drivers up to date? Weird noises/repeating sound is usually indicative of a sound driver crash.
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January 6, 2014 11:13:35 PM

CraigN said:
Are your audio drivers up to date? Weird noises/repeating sound is usually indicative of a sound driver crash.


Everything's up to date. Recently I was playing BF4 and right after the crash, I touched my GPU and it was rather hot and also I don't think the fan speed increased under load.

EDIT: I installed MSI Afterburner and cranked the fan setting and AC4 crashed. I touched the backplate of my GPU and it was barely warm. So the issue can't be the GPU or audio drivers.
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a b 4 Gaming
a b Ĉ ASUS
January 7, 2014 4:56:22 AM

Hmm. I'm assuming you are using Windows 7 or 8? There's an event logger in both versions that might show you what the crash is. If you can find that info that would help diagnose.

When you say "newest" driver, are you running the Beta drivers or the latest WHQL release?

Not sure if that will matter much since the included ones suck too. Try using the Clean Install feature built into the nVidia installer, and use the latest WHQL (If you're using Beta), or try using the Beta drivers (if you're using latest WHQL) and see how that works for you.
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January 7, 2014 7:02:32 PM

CraigN said:
Hmm. I'm assuming you are using Windows 7 or 8? There's an event logger in both versions that might show you what the crash is. If you can find that info that would help diagnose.

When you say "newest" driver, are you running the Beta drivers or the latest WHQL release?

Not sure if that will matter much since the included ones suck too. Try using the Clean Install feature built into the nVidia installer, and use the latest WHQL (If you're using Beta), or try using the Beta drivers (if you're using latest WHQL) and see how that works for you.


I just installed the newest WHQL drivers via GeForce Experience (332.something) and I still crashed during BF4 and I had MSI Afterburner set to a non OC profile, but fan speed cranked to 80% (or 68% I can't quite remember, but I'm pretty sure it was 80%). The same happened on Beta drivers. Where can I find the event logger? I'm on Windows 7 64bit.
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a b 4 Gaming
a b Ĉ ASUS
January 7, 2014 7:34:49 PM

*Should* be able to hit the windows key and just type View Event Logs.
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January 7, 2014 8:45:07 PM

CraigN said:
*Should* be able to hit the windows key and just type View Event Logs.


Ok I couldn't find any crash logs so that didn't help too much, but maybe these will.
http://imgur.com/XyYbTEL
http://imgur.com/LfsqC97
http://imgur.com/sKyo2Jm

The first picture is about a minute into a round of BF4. The second picture was taken a couple minutes later and a few seconds before the crash. The third picture is the screen during the crash. It looks green, but it's really yellow if that matters at all.

EDIT: In case this helps. I ran MSI Kombustor on the card (100% fan speed) and the PC crashed between 59 and 62 degrees celsius under 96% or 97% load after approx. 450k frames (avg. 1260 FPS). The screen turned a dark green almost black. Also, on the side of the screen I believe it said the core clock was 1019mhz. I'm still confident that the issue at hand is a PSU issue rather than a GPU issue (I have an Antec HCG-620M 80+ Bronze), but then again, I'm not 100% sure.

Another EDIT: Ok almost immediately after I logged into my PC, the screen turned blue. Because of this, I'm beginning to think this could be a GPU temp. or driver issue rather than a PSU issue, but again, I'm not 100% sure.
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January 18, 2014 1:26:57 AM

Fixed. RMA and replaced. New unit stable.
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Best solution

a b 4 Gaming
a b Ĉ ASUS
January 19, 2014 9:50:00 AM

Well that would definitely do it. I was hoping to find a solution that didn't involve that but it's good you got a replacement card!
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