Recently I have completely wiped my computer and reinstalled windows. Everything was fine until this morning when I turned on my computer and my computer simply can't find my WiFi. I have tried restarting my router and different Ethernet cables and have not had any luck. I have also made sure it obtains my IP automatically. What do I do?
Can't connect to a wired network
- Thread starter Fumji
- Start date
- Sep 13, 2010
- 17,109
- 474
- 104,790
You mention WiFi, I assume that you mean your router or the Internet as you say that you "can't connect to a wired network."
First try connecting your computer directly to your DSL or cable modem, instead of to the router. Are you able to reach the Internet doing that?
If not, the problem is either your ISP or your computer Ethernet port. Do you have another device to connect and check the service at the modem?
If you can connect directly to the modem, then the problem is likely in your router.
More information would also help, like what model modem, router, and computer. Which OS?
First try connecting your computer directly to your DSL or cable modem, instead of to the router. Are you able to reach the Internet doing that?
If not, the problem is either your ISP or your computer Ethernet port. Do you have another device to connect and check the service at the modem?
If you can connect directly to the modem, then the problem is likely in your router.
More information would also help, like what model modem, router, and computer. Which OS?
My router is a virgin media super hub and it's a router and modem combined. I am running on windows 7 home premium. My specs should be on my profile page. Also keep in mind I am on my phone so watch out for spelling mistakes.
Edit: Everyone else in the house is able to access the internet completely fine.
Edit: Everyone else in the house is able to access the internet completely fine.
- Sep 13, 2010
- 17,109
- 474
- 104,790
Then we need to troubleshoot your computer.
The first thing to check is in the device manager, open network adapters and see if yours is there and if it says it is working properly.
If it is there and says it is working, then open an elevated command prompt (right click run as admin) and type ipconfig /all>c:\ipconfig.txt and hit enter. That will create a text file on the root c drive. For the Ethernet adapter does it show a gateway IP and device IP that are in the same network?
The first thing to check is in the device manager, open network adapters and see if yours is there and if it says it is working properly.
If it is there and says it is working, then open an elevated command prompt (right click run as admin) and type ipconfig /all>c:\ipconfig.txt and hit enter. That will create a text file on the root c drive. For the Ethernet adapter does it show a gateway IP and device IP that are in the same network?
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