trojan virus crashed windows

Windows crash due to Trojan virus. All the drivers are erased. Hacker took over my laptop as administrator which won't allow me permisions. I have worked on it 3 days. I can only log in if I disable drivers. Once I am in the computer freezes on anything I try to fix. I have no way to save or back up my personal files pics etc..
Please help me!
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More about trojan virus crashed windows
  1. No Re format this ASAP you don't have control of your computer any more :(
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