anti virus software help !!!!!!!!!!!!!!!!!!!!!!!!!

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ols1000

Honorable
Dec 16, 2013
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i have a windows 8 pc and i have error messages in the bottom right that say " turn on anti virus/spyware protection"
It wont let me turn it on....it comes up with "action center cant turn windows defender on.

I think i have Norton( the icon is there and i can scan my pc)

The mcaffee icon is there also......How do i turn windows defender on ?

also do i even need it if i have Norton?
 
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wehler53

Distinguished
Dec 30, 2013
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I'm not familiar with windows defender? Have you download anything lately this my be a piece of spyware, can you clarify that it's a genuine windows program by going into your program uninstall menu and telling me what date it was installed and when windows 8.1 was first installed on your computer
 
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joesklar

joesklar

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Sep 17, 2013
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Windows 8/8.1 is perfectly fine without antivirus. Windows Defender is a great integrated tool that does a better job than the majority of antivirus providers out there.
You cannot run more than one antivirus provider at any given time. It's a risk. The software conflicts with the other installations and leaves your PC susceptible to attacks.
Uninstall Norton and McAfee. Update Windows and enable Windows Defender.
Windows Defender's service will not be enabled if there is other antivirus on the PC.
 
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joesklar

joesklar

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Sep 17, 2013
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Microsoft have adapted their antivirus to target the most common threats. It works, the failed a test that queries directories for foreign and seldom seen content. When Windows defender works in unison with Smart Shield and other background processes it cannot be beaten.

Norton rarely pushes definition updates to the consumer, whereas Defender alerts you when there is on the minute it arrives.

It varies from person to person, and I myself have never spent a penny on antivirus nor have I ever contracted a virus. The Microsoft tools work just fine for me and all of the customers I deal with.
 
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Norton Support

Norton Support

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Oct 1, 2013
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Hello,

Sorry for the trouble. As the moderator indicated, it is not recommended to use more than one security product. What happens when you double-click the Norton icon? Does it open the Norton product?

Thanks!

Vineeth
Norton Support
 
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