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Samsung 840 EVO freezes during Data Migration

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December 31, 2013 7:16:50 AM

I bought a samsung ssd 840 evo and followed the Desktop step-by-step guide.
Plugged it in via sata-to-usb3.0-adapter, ran Samsung Data Migration and it freezes everytime at 100%. And by freeze i mean the titlebar of the app window says "not responding".

More about : samsung 840 evo freezes data migration

a b G Storage
December 31, 2013 7:25:40 AM

How long has it been "frozen" - the "not responding" maybe the moving of large files and/or partitions.
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December 31, 2013 7:34:33 AM

Basically it stops at 100% and doesn't do anything. The LED on the sata-usb3-adapter doesnt blink anymore and just glows permanently. Now, if i click on the window it goes "white" as all app windows go when the program doesnt respond anymore.

Side note: I have returned the previous SSD that i received because it had the same exact problem and back then i assumed it was because the ssd was defected. Today i received a replacement and im getting the same exact error.
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a b G Storage
December 31, 2013 7:44:10 AM

I have noticed quite a few people having issues with the data migration software - it seems to work great for some, some people it works, but not optimum performance, and others it doesn't work at all.

My advice to everyone - first thing you do is back everything up. Create an image for your hard drive to put it back if things go wrong, and have a full data backup.

Next, try the migration software - if it works, great, if not - restore the image for the HDD, then pull the hard drives out of the computer, and try to install Windows 7/8 on the SSD with no other drives in the system. Apply all updates and patches - This will tell you if the SSD is in good working order - and check performance of the drive.

After booting and applying the patches, install the hard drive, and move anything that needs to be moved, and reinstall programs that need to be installed. Don't restore the data yet.

You need to remove the partitions of the hard drive, then create a new one, format it, and restore your data. This method takes a lot longer than the migration software, but it works.

Remember to back up your data with two methods before starting - first a hard drive image - so you can restore the hard drive back to initial setup, and second backup your data folders. Make sure this is to another drive (i.e. external hard drive).
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December 31, 2013 7:59:21 AM

I have a (failing) harddisk -> used for simple storage
and a small SSD -> OS and apps

My idea was to replace the failing harddisk with the new large SSD i bought - the EVO.

I thought I'd just migrate the OS and apps from the small and current SSD to the new one, thus making it the new boot drive. Then i wanted to throw out the broken HDD and maybe keep the small SSD for extra storage.

This was the original plan. Now im thinking, since this "Data Migration freeze" does not seem to be caused by a defective SSD, i might have to follow your lead and simply make a fresh OS- and app-install on the new SSD.


Here's a little thing that worries me, though: my current Mainboard (Rampage II Extreme) doesnt have SATA III ports, which is why i have connected the current small SSD with a SATA III-pci card. I know this is pretty amateurish and wont get me the performance that the Samsung EVO is capable of. But will i even be able to install the EVO through a sata III card?
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a b G Storage
December 31, 2013 8:03:12 AM

Yes - it should work on SATA II (although it will be slower) or connecting it to the SATA III PCI card (it should be almost 100%).

If your hard disk is failing - this could be the reason that your migration software is failing.
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December 31, 2013 8:12:00 AM

ronintexas said:
If your hard disk is failing - this could be the reason that your migration software is failing.


Not quite, the source drive for the Data Migration is the small SSD
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December 31, 2013 8:13:34 AM

However, I'll try a fresh install on the new SSD tomorrow and will report back.
I should probably disconnect the current SSD and HDD for that, right?
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a b G Storage
December 31, 2013 8:17:38 AM

The best way is to disconnect all drives except the new SSD and your optical drive (DVD) and install Windows 7/8. Then add them back in after Windows is finished updating.
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December 31, 2013 9:21:57 AM

Alright. Thanks mate. Will try that and keep you posted. Have a merry New years eve untill then.
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January 1, 2014 5:29:50 AM

Here's my update: did a fresh install with nothing but the evo ssd connected. Everythings fine. Superb ssd, really happy with the purchase. Thank you for your support and thanks for walking me through it.
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a b G Storage
January 2, 2014 6:59:38 AM

I installed my wife's EVO 120GB over the holiday - the migration software actually worked. She was busy with the kids, so I took time to analyze what was going on, and prepared for the install. The installation routine works really well IF you have less than 75% drive capacity to transfer (120GB X 75% = 90GB). So, I went back, backed up and removed all data from the drive, and she had 57GB used. Ran the migration software (took about 15-20 minutes), rebooted (updated BIOS to recognize the SSD as primary boot device), and it was virtually perfect. It took a few reboots to update all the drivers and optimize the drive (TRIM support, etc).

I repartitioned/reformatted the OS drive, restored the data, and it works like a champ. The only thing that I had to manually do was configure the libraries (they were pointing to C:\ - needed to change to D:\), and Indexing (I don't know why it didn't automatically update this).

Screaming machine now.
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a b G Storage
January 2, 2014 7:00:18 AM

BTW - the one thing I didn't follow in the instructions - I installed the SSD in the computer (didn't use the USB adapter) - made things a lot faster.
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January 2, 2014 7:10:04 AM

ronintexas said:
I installed my wife's EVO 120GB over the holiday - the migration software actually worked. She was busy with the kids, so I took time to analyze what was going on, and prepared for the install. The installation routine works really well IF you have less than 75% drive capacity to transfer (120GB X 75% = 90GB). So, I went back, backed up and removed all data from the drive, and she had 57GB used. Ran the migration software (took about 15-20 minutes), rebooted (updated BIOS to recognize the SSD as primary boot device), and it was virtually perfect. It took a few reboots to update all the drivers and optimize the drive (TRIM support, etc).

I repartitioned/reformatted the OS drive, restored the data, and it works like a champ. The only thing that I had to manually do was configure the libraries (they were pointing to C:\ - needed to change to D:\), and Indexing (I don't know why it didn't automatically update this).

Screaming machine now.


Good to hear that it worked out for you at least. Still dont know why it failed me, though. The data i wanted to transfer were only 110gb coming from a 256gb Samsung SSD 830.

Also, i did both try it via a usb-sata-adapter and with the ssd built in.

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a b G Storage
January 2, 2014 7:17:47 AM

As long as it is less than 75% of the destination drive, I don't know why it didn't work. For my wife's computer, it went from 0 to 100% in 10 minutes, and sat at 100% for 5-10 minutes. In reading a lot of posts across the net (Tom's had a bunch of them), for some reason, some people just couldn't get it to work. I was going to give it one shot on the migration....

BTW - on my main computer, the migration software didn't work - I had about 90GB of stuff (256GB drive), and it locked up. More people had complaints with AMD chipsets....Ironically, my computer was Intel (i-7 3770k), and my wife's is AMD (A10-5800K).

The backup of data first (the user's folder), and then removing the data may have been the trick....Maybe I will take a look at my other 2 computers to upgrade now.... :-)
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January 2, 2014 7:30:57 AM

The weird part is that i recall having similiar problems back when i got my hands on the SSD 830.
But at least the new EVO isnt incompatible with my current system and works fine now. Even though i recognized a speed gain, the Magician Software's benchmark indicates that its performing way below under its maximum potential.
So I can't really recommend Sata3-Cards.

I guess the system upgrade that im currently planning will finally allow me to use both SSD's with full speed.
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a b G Storage
January 2, 2014 7:39:33 AM

You might want to check your indexing on the library folders first (it took about 12 hours to complete on my PC - I had a ton of data), and also ensure that the library folders are setup right. Once all the indexing is up to date - make sure that Windows Media Center and/or Windows Media Player isn't slowing things down - they search in the background for music, pictures and videos). When I first tested my wife's PC, it was running at 100% on some of the bench marks and about 80% on the others.

After indexing, WMC, WMP and libraries were done - it was close to 100% on everything.
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a b Ô Samsung
a c 252 G Storage
January 2, 2014 4:59:56 PM

I used the Data Migration software to clone my C: HDD to my new 128 GB Samsung 840 Pro. At first it would not work. It gave me an error that the drive had been disconnected - when it had not.

After trying several times, the software finally informed me that there was a more recent version available, and would I like to install it? I clicked "Yes" and after that it was all peaches and cream! Really slick! Even copied over the SRP (System Reserved Partition) and my computer booted first time from the SSD.

I'm a big fan of Data Migration - as long as you are using the latest version from Samsung's website and NOT the one that comes on the CD in the package.

Yogi
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a b Ô Samsung
a c 252 G Storage
January 2, 2014 5:04:53 PM

Ron -

I'm always looking for ways to speed up my system. How do you disable the search function in WMP?

Yogi
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a b G Storage
January 3, 2014 6:42:56 AM

I moved my data folders (documents, music, videos and pictures) to my hard drive, and made sure Indexing was set to only look at the D:\USERS\<USERNAME>\My XXXXXX. This kept it from searching on the C:\ (the SSD).
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a b Ô Samsung
a c 252 G Storage
January 3, 2014 7:15:01 AM

OK - Thanks. I've already disabled searching on C: so I think that I'm good.

Yogi
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a b G Storage
January 3, 2014 8:19:06 AM

One really strange thing I have found. You have to create D:\Users\<username>\Music for your music folder, then you add it to "My Music" library. If you create a folder called D:\Users\<username>\My Music, then add it to "My Music" library - WMP and WMC doesn't find anything....It won't save the path of the media library either....
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a b Ô Samsung
a c 252 G Storage
January 3, 2014 8:59:35 AM

Quote:
One really strange thing I have found. You have to create D:\Users\<username>\Music for your music folder, then you add it to "My Music" library. If you create a folder called D:\Users\<username>\My Music, then add it to "My Music" library - WMP and WMC doesn't find anything....It won't save the path of the media library either....



I haven't used the My Music on C: so I guess that I'm good there. I don't use my computer for music much - except for YouTube videos. I wish that I could store those!

Thanks again, Ron!

Yogi
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January 29, 2014 4:05:50 PM

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    Derico said:
    Basically it stops at 100% and doesn't do anything. The LED on the sata-usb3-adapter doesnt blink anymore and just glows permanently. Now, if i click on the window it goes "white" as all app windows go when the program doesnt respond anymore.

    Side note: I have returned the previous SSD that i received because it had the same exact problem and back then i assumed it was because the ssd was defected. Today i received a replacement and im getting the same exact error.




    I had the same problem, only mines froze at 47%. I got tired of it and left it alone and after about four hours, it completed the migration successfully.
    Is important at this point to close the program with the "quit" option and don't just close the
    window. I know this is strange to have a program with the "not responding" screen and then after 4 hours it recovered on it's own. I did it twice because the first time I used the close button to close the program and not the "quit" option and the drive did not boot and I had to do it all over again. I also remove the battery and AC power and hold down the power key for 15 seconds before installing the drive on the laptop.
    Hope this helps and good luck
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June 27, 2014 2:06:07 AM

Derico said:
I bought a samsung ssd 840 evo and followed the Desktop step-by-step guide.
Plugged it in via sata-to-usb3.0-adapter, ran Samsung Data Migration and it freezes everytime at 100%. And by freeze i mean the titlebar of the app window says "not responding".



Just wait!! Wait about 15 mins with indication 100%, ticking clocks and virtually nothing happening. After 6 hours cloning overnight of 400GB via USB2, I was looking impatiently for the last 15 mins, and after it reached 100% it stucked without nothing happening. I had enough time to search for solution, find this chat, got frustrated and almost disconnected and halted it for a few times, but was continuing to read and wait in hope. And suddenly it advanced to 'verification of copy' and finally to 'complete'. Took about 15 minutes or so of just ticking clocks with screen of "100%" and no other visible signs of life.
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