Asus GTX 770 crashes to dark coloured screen during testing

Danamano

Honorable
Jan 1, 2014
14
0
10,510
Hey there,

I finished my first build a week ago. Here are the specs:

MSI Z87 G45 Gaming mobo
i7-4770k
Corsair RM850
Corsair Vengeance Pro 2x8gb
Asus GTX 770 DC2 OC.

I installed and updated all the appropriate drivers, and I ran the bench-marking program Heaven to see what kind of frame rate I could expect. About a minute into the test, the computer hard rebooted. Upon returning to the desktop, I checked Event Viewer (ID 41, Source: Power Kernel). I tried again a few more times, as well as trying Battlefield 4. Same result every time, with slightly varying event time-stamps. I then tried using GPU tweak to drop the factory set overclocked settings, and then ran Heaven again. This time it took 2 or so minutes before the computer rebooted. After dropping the setting to about 50% what the card should normal run at, the benchmark would crash the system at about the 6 minute mark.

I assumed the card the was the issue, and sent it to Asus for an RMA. I heard no news from them, except that they are sending me a new card.

Today, instead of waiting, I decided to purchase another GTX 770 (with the intention to SLI them, when I receive the first one back from Asus). I purchased it from a different retailer.

I installed the card, updated the driver, and updated the card's Bios (via GPU tweak) and ran Heaven. Just for a change I dropped the Anti-aliasing to 4x from 8x. I made it all the way to the 23rd scene, about 3 minutes in, when the GPU failed, sound bugged out, and screen dropped to a solid dark green/brown. A manual power boot was the only remedy.

The computer is not hard rebooting anymore, so that's a plus, however is seems as though another brand new card is failing out of the box.

What are the chances of this happening? My assumption would be 'slim'.

My problem is that I've been searching for over a week for a solution to my computer woes. I've read threads (some with solutions) for many similar problems, but none that match mine.

Also, temperature is not an issue, under load the GPU is running at 62 degrees, the CPU at 47-50 degrees.

Sorry this post is so long. I just want to be specific about what I've tried, and what I've learned, and how horribly lost I am.

I should also mention that when I swap out the GTX 770 for my old GTX 550ti (from my previous computer), I experience absolutely no crashes, either from Heaven, or BF4, or any other game.

Thanks for any help provided, but many thanks for a solution.


EDIT: I ran Battlefield 4 on low setting for about 20 minutes without a crash. According to GPUtweak, my GPU was running at about 53% usage. I switched to 'auto detect video settings', everything on the list was high, GPU usaged coasted around 70%, the game crashed to the dark colour screen after about a minute. The Heaven benchmarking tool forced the card into 100% usage, and it crashed in a couple minutes in. I'm confused. Also, I can't understand why the game wouldn't crash to the desktop instead of the void of a screen I'm left with.

EDIT 2: Happy New Year!
 

Danamano

Honorable
Jan 1, 2014
14
0
10,510
So yesterday I had the opportunity to swap computer parts with a friend, to try and diagnose any hardware issues. Turns out (and of course it was the last thing we tried) one of the PCI-E slots on my mobo is bunk. I swapped the GTX 770 into the other slot and ran the Heaven bench-marking tool for 20 minutes (before my friend and I ran out of patience). And then we played BF4 for a couple of hours without error.

I would like to thank my many friends who offered the PCI-E port switch as a first solution. You were right.