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American megatrends firmware issue. Really need help!!!

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January 1, 2014 4:21:54 AM

Hi, recently I let my brother use my pc for an hour for a thing he had to research.while he was doing it I thought I would use msi live updater to update my motherboard bios firmware, so I clicked download and let it run. A few minutes later my brother comes to me saying something popped up on the screen and was deleting something, he assumed it was a virus so shut down the system before it finished. He took a picture of the popup and I realised it was the update for my motherboard... Here is the link t the picture:
http://j.mp/KiVDga
So I went to turn it back on, all the lights and fans turned on but the screen didnt register any output, after a minute or two it turns off for afew seconds then turns back on. This cycle continues without stopping. Nothing comes up on the screen so I don't know how to fix it?

Any help would be greatly appreciated because ATM, I cannot use my pc...

Btw my motherboard is an msi z87-G45
January 1, 2014 5:17:21 AM

I have tried pulling out all cables including power cable, pressing clear CMOS button and checked all connections are secure. Still not result

I don't know what to do because I don't have anyway to input anything into the computer, with no graphical output to look at I can only assume there is no bios on the computer I which case I would need to install a new bios externally and i Have no idea how to do that
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a c 99 V Motherboard
January 1, 2014 5:28:17 AM

Have you tried removing the cmos battery? If not, remove power cord, press start button to discharge any residual energy in psu caps, remove cmos battery for 30 seconds, replace battery and power cord and see if you can get to bios screen. If you can, then we can move on to fixing the bios.

Edit: Check THIS from MSI for some ideas.

Mark
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a c 557 V Motherboard
January 1, 2014 5:57:40 AM

Since the board is under warranty, try RMA-ing it.
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January 1, 2014 6:31:40 AM

@markwp
Thanks, I'll try it as soon as I can
@alexoiu
I used OC gene on the CPU, would that affect the warranty. Wouldn't think so but just checking
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a c 99 V Motherboard
January 1, 2014 6:41:51 AM

Barney:

I edited my post above to provide a link to the MSI trouble shooter. It gives a really good method for bios recovery.

Mark
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January 1, 2014 6:55:50 AM

Thanks, I found a supposed solution, will try it out ASAP :) 
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January 1, 2014 8:23:47 AM

I'm having an issue finding a download link for the MS-7821 bios
Could anyone supply me with one?
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January 1, 2014 9:25:07 AM

Ok so I found a download which may be incorrect.
I put the files on a USB I got 3 bits: a txt file, an application file and another one which I renamed to AMIBOOT.ROM as the instructions depicted.
I then inserted the USB into multiple different ports and turned the system on. All fans and lights come on. USB is flashing its led but still no signal to the screen. I have tried plugging the screen into the mobo directly, still no result.

I tried clearing CMOS with the button and then removing thebattery, still no result.

I'm stuck on what to do next...
If you could find another download link so I can try that, maybe the download was wrong...
Apart from that any other ideas?
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January 1, 2014 10:24:42 AM

Also, From what I can tell it seems that the bios is still there, just not functional. maybe explains why the system seems to be failing to boot of the inserted USB. maybe it trys to boot off the existing corrupt bios, fails then shuts down and restarts only to sit there doing nothing apparent...
If so, it would require the corrupt bios to be deleted... but I don't know how to do that in this situation
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a c 99 V Motherboard
January 1, 2014 11:30:44 AM

The bios downloads are HERE.

See THIS thread for what seem to be good instructions on the usb. Read the post from Yogi toward the bottom.

Mark
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January 1, 2014 2:07:53 PM

Those instructions are useless to me I'm affraid, from what I can see they assume the screen has a signal, which it does not for me...
Absolutley 0 signal is given out... The computer turns its internal lights and fans on for 10 seconds, turns them off for another few seconds then turns them back on with no signal to the screen, and stays there.
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a c 99 V Motherboard
January 1, 2014 3:45:41 PM

Insert the usb with the bios and then try pressing the F2 button repeatedly as soon as you power up. I think that may enable a usb boot.
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January 1, 2014 4:28:54 PM

Tried that, still no post...
I wonder if there is a way to make the system dump any corrupted bios files it has so I can install a new version?
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Best solution

a c 99 V Motherboard
January 2, 2014 4:37:00 AM

At this point I'm out of ideas. It seems obvious the bios is corrupted, but I have no more ideas on how to "force" an update.

You might want to try the MSI forums or even contact MSI support direct.

Sorry I couldn't be of more help :sad: 

Mark
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January 2, 2014 5:23:37 AM

Don't worry about it, I'm contacting yogi himself and a local computer shop. Considering asking on the msi forums...
I'm considering just buying a new one from amazon and returning my current one...
Either way, thanks for the help :)  atleast I know its probly more time efficient to replace it now.
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January 2, 2014 5:54:38 AM

You might have to preform a blind flash. If THAT doesn't work, you bricked the MB.
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January 2, 2014 8:31:20 AM

Blind flash failed,

Ok I'm accepting my mobo is probly bricked ATM...
Would it be a good idea to try and buy a replacement bios chip for my MSI z87-g45 mobo? Rarther than buying a new one and sending back the old one for a refund?

I found a replacement chip on eBay here: http://www.ebay.co.uk/itm/BIOS-CHIP-MSI-Z87-G45-GAMING-...

But I don't know which chip is the bios chip on my board... Any ideas where it will be? I see two that look like it. One by the CMOS battery and another by the 24pin power cable?
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a c 557 V Motherboard
January 2, 2014 8:38:46 AM

The BIOS chip is soldered, so just return the board, since under warranty.
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January 2, 2014 8:38:55 AM

The chips will be close to the CMOS battery. They each have 8 pins, 4 on each side.
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January 2, 2014 11:51:53 AM

Decided to just buy a new z87-gd65 mobo and return the old one for a refund, thanks for the help anyway guys :) 
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a c 99 V Motherboard
January 2, 2014 3:17:30 PM

Barney:

Do yourself a favor with the new m/b - breadboard it outside the case before installation - put the board on the box it came it, put in the ram and cpu, hookup one hdd (you're going to have to re-install windows) and the cd drive and boot that to make sure it works. If that works, then add your gpu and make sure that works.

Assuming all is well, remove the gpu, unhook the drives, leave the cpu and fan and then install the m/b in the case. Repeat above to make sure nothing "wiggled" during the case install.

Mark
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January 2, 2014 4:02:37 PM

I'm affraid that might be extreamly difficult if not impossible due to my use of an h100i and limited amount of thermal paste left, to attach the h100i to the breadboxed mobo would take thermal paste and that wold take all I have left... S I would need to try and install the mobo with a whole h100i attacked, I don't think that would go very well tbh...

I doubt that my hardware has or will fail so I'm being the fool and probly won't test it outside my case. Just cross my fingers and hope I guess...

Btw, I got the gd65 rarther than the g45 (the one I have now) due to some extra features but maily because of its multi-bios chips, a safe net from this happening again, I hope...
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a c 99 V Motherboard
January 2, 2014 5:41:45 PM

Barney6262 said:
I'm affraid that might be extreamly difficult if not impossible due to my use of an h100i and limited amount of thermal paste left, to attach the h100i to the breadboxed mobo would take thermal paste and that wold take all I have left... S I would need to try and install the mobo with a whole h100i attacked, I don't think that would go very well tbh...

I doubt that my hardware has or will fail so I'm being the fool and probly won't test it outside my case. Just cross my fingers and hope I guess...

Btw, I got the gd65 rarther than the g45 (the one I have now) due to some extra features but maily because of its multi-bios chips, a safe net from this happening again :D  , I hope...


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