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Make USB 2.0 printer work with USB 3.0

Tags:
  • Peripherals
  • USB3
  • Hewlett Packard
  • USB
  • Printers
Last response: in Computer Peripherals
January 1, 2014 11:27:28 AM

have an HP Office Jet K80 that won't work with my new Envy. I understand it is because of the USB 3.0 ports. How can I make this USB 2.0 printer work with USB 3.0 ports?

More about : make usb printer work usb

January 1, 2014 11:30:56 AM

A USB 2.0 cable will work on a USB 3.0 port. A USB 2.0 device will work in a USB 3.0 port as long as you use a USB 2.0 cable.
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January 1, 2014 11:31:10 AM

have you installed the drivers?
USB3 is fully backwards compatible with USB2
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January 1, 2014 11:40:32 AM

danny2000 said:
A USB 2.0 cable will work on a USB 3.0 port. A USB 2.0 device will work in a USB 3.0 port as long as you use a USB 2.0 cable.


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January 1, 2014 11:42:17 AM

Well, that's the standard line, but I'm telling you that I plugged my K80 printer from my old Pavillion (USB 2.0) to my new Envy (USB 3.0) and it won't recognize the printer. Troubleshooter tells me it is because it is a 2.0 device. More help?
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January 1, 2014 1:39:12 PM

If you have anything else plugged into the USB 3.0 ports, unplug them, and then try installing the printer drivers again.

Also, did you check in Device Manager to ensure that everything is installed correctly and that there aren't any yellow !! ?
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January 1, 2014 1:45:31 PM

Also, usually with USB printers, you need to install the drivers FIRST, and then the software will tell you when to plug in the printer; If you don't do it this way, it will often not install correctly.
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January 1, 2014 4:09:07 PM

danny2000 said:
If you have anything else plugged into the USB 3.0 ports, unplug them, and then try installing the printer drivers again.

Also, did you check in Device Manager to ensure that everything is installed correctly and that there aren't any yellow !! ?


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January 1, 2014 4:10:14 PM

HP Tech Service said that the K80 is not compatible with Windows 8 (which really means they didn't bother to write a driver for it because they want to obsolete it. Thanks for the help.
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Best solution

January 1, 2014 4:52:19 PM

rguercio said:
HP Tech Service said that the K80 is not compatible with Windows 8 (which really means they didn't bother to write a driver for it because they want to obsolete it. Thanks for the help.


Did you try this utility from HP? http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=...
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January 1, 2014 5:11:24 PM

danny2000 said:
rguercio said:
HP Tech Service said that the K80 is not compatible with Windows 8 (which really means they didn't bother to write a driver for it because they want to obsolete it. Thanks for the help.


Did you try this utility from HP? http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=...


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January 1, 2014 5:12:12 PM

Yes, that worked. Surprised HP didn't mention it! They just said it was incompatible.
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January 1, 2014 7:31:06 PM

:)  Happy new year.
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May 6, 2014 7:53:21 PM

Another possible solution would be to get a USB 2.0 female plug(goes on motherboard USB 2.0 header)to USB 3.0 male (plugs into the female end of the USB 3.0 Cable of the USB 3.0 Port) adapter for the 3.0 port that you want to connect the the printer to.
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July 21, 2014 8:26:04 PM

I had the same problem with my HP Scanjet 7000. Nothing worked.
So I took out an old USB 2.0 hub and plugged it into my USB 3.0 port.
Now I plugged my scanner into the USB 2.0 hub port and....
Eurica!


Windows 8.1 suddenly found my scanner and installed it with no problems!!!!! Yea!!
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July 22, 2014 12:00:38 AM

TopFloridian said:
I had the same problem with my HP Scanjet 7000. Nothing worked.
So I took out an old USB 2.0 hub and plugged it into my USB 3.0 port.
Now I plugged my scanner into the USB 2.0 hub port and....
Eurica!


Windows 8.1 suddenly found my scanner and installed it with no problems!!!!! Yea!!


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July 22, 2014 12:05:25 AM

TopFloridian;that is a great solution. I don't have Windows *,infact myguru advised against it. I am running Windows 7 on two desktops ,and 2 laptops, and Vista on 2 desktops.I know there are USB pCI cards available also as a possible solution.
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June 15, 2016 7:29:07 AM

A SOLUTION to this problem.

I just upgraded from Windows 7 to Windows 10, and after doing so, my Epson Stylus Photo RX500 would not print. Using the Devices and Printers screen, there was a "grayed-out" "Multi-function Printer USB 2.0" with no manufacturer's name. When I tried to troubleshot that grayed-out printer, it reported as above that it is a USB 2.0 printer in a USB 3.0 port, with recommendation that I connect to a USB 2.0 Port. I was already connected via a USB 2.0 bridge. And as you'll see below, we were able to find a way around this.

I called Espon and got a support rep. Even though the Exson website showed a compatibility between Windows 10 64 bit and the RX500, he said that was probably using a generic Microsoft driver.

The rep recommended that we try to have Windows search for my printer, which we did, and it could not find it. So we went to the Control Panel, then Devices and Printers. There was a small link at the top to "Add a device." When we clicked on it, the computer searched but found nothing. After we let it do that, there was a link below that said "The printer that I wanted isn't listed.

After clicking that, it gave a number of choices, and we selected "Add a local printer or manual printer with network settings" and clicked NEXT.

It the next page we selected "Choose an existing port." There where LPT and COM ports listed, but the only USB it had was described as a virtual port. He said to choose that, and when I did, it got us to a list of manufactures and models, and we were able to choose an Epson RX500.

That connected the printer, and it worked, using a familiar Epson menu. It may be working through a virtual port, because a third party printer diagnostics software doesn't connect anymore.

But it prints now, and that is what I needed.
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