Sign in with
Sign up | Sign in
Your question
Solved

New Hitachi refurbished hard drive won't load windows

Last response: in Laptops & Notebooks
Share
January 1, 2014 2:11:46 PM

I am attempting to save my friends computer. It is really important the person I am doing it for did somethaing for my father who is dying of cancer and I have to fix it. It is a Toshiba satellite A305-S6916. I saved his data and bought a new hard drive, his was gone. I installed it and put in my windows 7 recovery disk and it starts to load and then goes to a black screen. In safe mode I get a blue screen. Is the second hard drive bad or do I need to load Toshiba drivers first. I have a dell inspirion and I am about to take it apart to try out the driver in my computer but I can't afford to make an error. Please help. Would purchasing the Toshiba recovery disk work?
a b D Laptop
January 1, 2014 2:15:16 PM

you need to install the toshiba image to have the right drivers or use the blank windows iso from digital rivers. then when you get into windows install the drivers that the laptop needs to run. the stock iso from microsoft may work if it takes the laptop oem number.
m
0
l
January 1, 2014 2:22:41 PM

Have you performed a clean installation of Windows or have you use a recovery disk? try to perform a Clean Installation of Windows.

Edit: Sorry smorizio, i was writting at same time than you and i didn't see your aswer :( 
m
0
l
Related resources
January 1, 2014 2:48:06 PM

smorizio said:
you need to install the toshiba image to have the right drivers or use the blank windows iso from digital rivers. then when you get into windows install the drivers that the laptop needs to run. the stock iso from microsoft may work if it takes the laptop oem number.


m
0
l
January 1, 2014 2:52:44 PM

Thanks for answering. I am downloading a Windows 7 home premium iso from digital river. I will try that. I attempted to do a ISO of Vista (which was on it) awhile ago and that is what I was trying to boot from. I will let you know what happens. Once I get windows up I am good from there. The man I am fixing this computer for, in appreciation to me, gave my father an official Vikings Randy Moss Jersey and he doesn't even know him. It made him so happy on Christmas morning. Wish me luck. :-)
m
0
l
January 1, 2014 5:10:04 PM

Total failure, same thing. I took the windows ISO disk it started to load files, then came the windows icon and then the screen went black. Nothing. :-( I am stumped. Looks like I am taking apart my dell to see test the hard drive.
m
0
l

Best solution

a c 205 D Laptop
January 2, 2014 11:02:15 AM

You should return the refurbished (that pretty much equals it had an issue of some sort already so no way to trust it to be good now) drive you got and get a NEW hard-drive. Then you can try the OEM Windows 7 disks. You don't have to take anything apart if you want to test the drive you did buy, just get an external USB case for it (pretty cheap) and run a disk check utility which you can probably get from the drive vendor, or maybe even from Dell. Many of those will run on several brands of hard drive.
Share
!