Asus P6X58DE Motherboard

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davidrosen

davidrosen

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Aug 17, 2013
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Hey Everyone,

I have this motherboard:

http://www.asus.com/Motherboards/P6X58DE/#support

For a while now I've noticed that like, roughly 1 out of every 3 or 4 times I plug a USB device into one of my USB ports, I get a BSOD. Many people have suggested I update my Motherboard drivers and/or BIOS. While I'm normally pretty good at this stuff, I'm having real trouble figuring out which things to download from the Asus support page. There's just a lot of different things I could potentially download and I don't want to mess anything up. I'm also not entirely sure which versions I'm currently on of this stuff... I certainly haven't updated anything motherboard-related manually in at least 2 or 3 years... Like for BIOS should I just take the newest one regardless of what I currently have? And do I need to install all those other things like the utilities and everything else?

Any idea which of these downloads I should do and what order I should do them in? I'm just a little overwhelmed and any help would be much appreciated.

Thanks!
 
Solution
clutchc
I have the same issue. In my case it is ESD* causing the problem. It is very cold and dry where I am at and my furnace humidifier can't keep up with the low humidity situation. Whenever I slide my feet on the carpet I build up a static charge. I have to remember to ground myself and the flash drive before I get it near the port. Is that possibly your situation?

* Electro Static Discharge
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clutchc

clutchc

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I have the same issue. In my case it is ESD* causing the problem. It is very cold and dry where I am at and my furnace humidifier can't keep up with the low humidity situation. Whenever I slide my feet on the carpet I build up a static charge. I have to remember to ground myself and the flash drive before I get it near the port. Is that possibly your situation?

* Electro Static Discharge
 
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davidrosen

davidrosen

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Wowwwww... haha. That would be crazy if it's the answer and it does sound entirely possible given the total randomness of the issue. It's hard to say totally for sure but it could be... so to ground yourself, what exactly do you do, just like touch it to the desk or something? Is It a certain kind of surface you have to touch. I'll test it out.
 
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clutchc

clutchc

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You preferably want to ground yourself to some large metal mass or an electrically grounded portion of the case. In my situation, there is an exposed metal portion of the case that I touch the metal portion of the USB stick to while keeping my finger against the metal portion.

If I can remember to that, I'm golden. If I forget and just plug in the flash drive, my system will freeze requiring a hard reset about 75% of the time. Once I even witnessed a tiny ESD spark jump from USB stick to port. When warm weather returns, the problem goes away.
 
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davidrosen

davidrosen

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Well so far it's a no go on touching metal. Unfortunately I'm not even sure if what I'm touching is metal, but like my desk is a combination of wood and metal(ish) bars, and I touched the metal bars, touched the usb flash drive to the metal bars, plugged it in and blue screen. I have some work to do so I can't experiment more right now... Now assuming this really is my problem, and it's not just a driver issue or something, is there a product I could potentially buy that would definitely help the situation? Something I could just sit on my desk and touch and know it would definitely discharge me?

Btw if it's any help, heres a picture of the blue screen I get every time this happens:

2014-01-03%2008.42.42.jpg


Hmm image doesn't appear to show from a dropbox link, but here's the link: https://www.dropbox.com/s/dgtc7a043un381q/2014-01-03%2008.42.42.jpg
 
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clutchc

clutchc

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Well, I'm not saying your problem is the same as I experience with ESD. I never get a BSOD. My system just freezes up. Cursor, keyboard, everything. Your BSOD display looks like it might be related to something different. Now that you posted that, I'm leaning towards an outdated or poorly written driver. Check out this discussion about service exception 0x0000003B; the same one your screen shot shows:
http://www.w7forums.com/threads/bsod-system-service-exception-0x0000003b.13084/
 
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Y

Y0GI

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Jul 22, 2013
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Hey Everyone,

I have this motherboard:

http://www.asus.com/Motherboards/P6X58DE/#support

For a while now I've noticed that like, roughly 1 out of every 3 or 4 times I plug a USB device into one of my USB ports, I get a BSOD. Many people have suggested I update my Motherboard drivers and/or BIOS. While I'm normally pretty good at this stuff, I'm having real trouble figuring out which things to download from the Asus support page. There's just a lot of different things I could potentially download and I don't want to mess anything up. I'm also not entirely sure which versions I'm currently on of this stuff... I certainly haven't updated anything motherboard-related manually in at least 2 or 3 years... Like for BIOS should I just take the newest one regardless of what I currently have? And do I need to install all those other things like the utilities and everything else?

Any idea which of these downloads I should do and what order I should do them in? I'm just a little overwhelmed and any help would be much appreciated.

Thanks!
Click to expand...

Hey, David -

Since you are still having issues, I would recommend that you D/L and install all of the following drivers:

Chipset
Audio
LAN
USB
SATA

Try these first. The order of installation shouldn't make much difference but I'd install the Chipset driver first.

I would save the BIOS update for a last resort, as these can be tricky sometimes. If you do go the update route, just get the latest one.

Good luck!

Yogi
 
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davidrosen

davidrosen

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Aug 17, 2013
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Yea I've had a few responses saying that and it's certainly possible but the one thing I can't seem to find is a sure fire product I can just purchase and put on my desk to discharge myself. People have suggested things and then I go to amazon and find "similar" items with 2 out of 5 star ratings and I worry they're gonna be a waste of money. Any suggestions on what I can buy? There's nothing near by that I can just discharge on.
 
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