- Jan 1, 2014
- 58
- 0
- 18,530
I have a 3TB Western Digital external mybook essential HD. It fell on its side while running. (meaning that it was sitting on a table in the vertical position and it fell over to a horizontal position... it didn't fall off a table or anything receive a lot of damage)
After this it immediately stopped working. It made various beeps and buzzing sounds, but the drive would not spin. My belief is that one of the headers got stuck and prevented it from spinning. So after poking around on the web a bit, I took the drive out of its enclosure and tried spinning it in my hand to try and unstick the header. This procedure improved things slightly ... the drive will spin now for a few seconds, but then it stops after a few seconds.
Here is where things stand now: When it is plugged into the computer via USB, nothing happens. When the power to the external HD eclosure is turned on, it spins for about 3 seconds and then ceases. The western digital diagnostics don't recognize the drive as an external USB drive or as an internal drive (i.e. when it is removed from the housing and connected with a SATA connection) Windows Disk Management gives the error "You must initialize a disk before Logical Disk manager can access it." I don't know what that means.
Does anyone have any suggestions? I would prefer not to send it back to western dig since I am guessing I will lose the data that way if they decide it is defective. And I don't really have the money to take it to a repair service. Can anyone recommend any simple procedures or tests?
After this it immediately stopped working. It made various beeps and buzzing sounds, but the drive would not spin. My belief is that one of the headers got stuck and prevented it from spinning. So after poking around on the web a bit, I took the drive out of its enclosure and tried spinning it in my hand to try and unstick the header. This procedure improved things slightly ... the drive will spin now for a few seconds, but then it stops after a few seconds.
Here is where things stand now: When it is plugged into the computer via USB, nothing happens. When the power to the external HD eclosure is turned on, it spins for about 3 seconds and then ceases. The western digital diagnostics don't recognize the drive as an external USB drive or as an internal drive (i.e. when it is removed from the housing and connected with a SATA connection) Windows Disk Management gives the error "You must initialize a disk before Logical Disk manager can access it." I don't know what that means.
Does anyone have any suggestions? I would prefer not to send it back to western dig since I am guessing I will lose the data that way if they decide it is defective. And I don't really have the money to take it to a repair service. Can anyone recommend any simple procedures or tests?
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