“Display driver stopped responding and has recovered”

DaliborICT · Jan 2, 2014

Dear All, in advance thank you for taking the time to respond.

I get the above error - this has started happening all of a sudden about 2 to 3 weeks ago.

My specs are as follows
M/board: P9x79 Pro
Ram: gskull 30gb showing on system (weird because i have 32 gb installed)
HDD: 512 SSD by sandisk
Power: Corsair HX750
Graphics: Quadroo 4000
CPU : Intel i7 3930
OS: win 7 pro 64 bit

The issue happens just by browsing internet and playing youtube videos. I use this comp for work editing video and photos, so need this up and running soon, as in two weeks ago.

Things I tired yet same issue existed:

Changing graphics card
changing fan speed of existing and new graphics card to cool it down
change all the settings known to man on PC to use less graphics power etc.
swapped the slot where graphics card used to sit - just in case it was a faulty mobo slot.

About to try removing all ram - keeping one stick just in case ram is faulty.

That is about it. Was going to change the power supply - but not sure if that is the issue.

Any ideas. I am even open to changing parts.

If I dont get a solution I will be changing the mother board, ram and the power supply all in one go, that should surely fix it. Its not a software issue because I have installed and uninstalled windows 3 times, tried so many different drivers, new and old, and tried pretty much everything to do with software. Playing with hardware at the moment.

If you need more info please let me know.

Thanks

Dally.

stormworm · Jan 2, 2014

Same problem, but there is a fix (at least for me).
Set everything in Nvidia control panel to Max performance.
If settings are set to default, PC freeze in few minutes.
Didn't have problem for over a month now.

Brantyn Gerik · Jan 2, 2014

1. Try clean installation of video card driver from the nvidia site

Other than that, you may try finding updates for your hard drive firmware, as i have encountered problems with a less than optimal hard drive configuration has cause either improper driver installations, or faulty delivery of data.

Your psu, unless a defective model, should be more than capable of running your system without even breaking a sweat, so i would look at this as a very unlikely solution.

Another source of this error is a gpu nearing the end of its life, but this is usually due to the gpu being used nearly daily over a course of at least a full year, and often much longer than that (3 years seems to be the lifespan under moderate-high usage for a lot of graphics cards, though not all, as i have a 240m in my alienware that is over 4 years old and still working.) just thought i'd exhaust my list of suggestions for you, hope this helps

DaliborICT · Jan 2, 2014

The bizzare thing is that I never had issues with it (for a year and a bit) and all of a sudden it started acting funny. Now that I just checked my ram. I think 2 gig have dropped off. Used to have 32 gb - now only 30... So that makes me wonder.

Brantyn Gerik · Jan 2, 2014

Simple way is to test each stick of ram
http://pcsupport.about.com/od/toolsofthetrade/tp/memorytest.htm
here is a list of different programs you can use to do so. and yes, suddenly losing 2gb of ram could very well be a good indicator that you have a faulty stick or ram in your system

DaliborICT · Jan 2, 2014

Brantyn Gerik :

So here is the kick I changed the graphics card - and still the same thing. So I doubt that its the graphics card. Same error happens as soon as I changed it. I installed all possible drivers straight from nvidia website. got 10 versions downloaded and installed. 3 clean windows installs.

Brantyn Gerik · Jan 2, 2014

Based on the description of your Ram, try testing one stick at a time in the system until you find a stick that is likely to be faulty (very rare to just "lose" 2 gb of ram lol)

Brantyn Gerik · Jan 2, 2014

Oh and not sure based on your description, but make sure to only download drivers for your specific card (i'm sure you know this, having a quadro for business purposes, but just was kinda ocd and had to at least get this out of the way )

Brantyn Gerik · Jan 2, 2014

AH k, make sure you download the up to date drivers for the onboard integrated cpu graphics from the intel site. I remember seeing this solution working for this problem earlier today (But also highly recommend testing all your ram as well.) This makes sense mainly as the driver fails in a setting that in most systems wouldnt even be using the gpu for.

stormworm · Jan 2, 2014

Told you what I have done.
I reinstalled Windows 7 at least 4 times, and it was ok until driver installation.
It happens with any browser.

http://www.dedoimedo.com/computers/nvidia-freezes.html

DaliborICT · Jan 2, 2014

It didnt fix it. I took ram out only have 8 gb in there and it keeps freezing my comp

stormworm · Jan 2, 2014

Did you try using only integrated gpu?

DaliborICT · Jan 2, 2014

stormworm :

No not yet I will tho - when I get home today. If that doesn't work its going to the repair shop.

IknowComputers · Jan 3, 2014

Have you tried turning it off and on again?

DaliborICT · Jan 3, 2014

IknowComputers :

What? No-one said I had to turn the computer off while taking the RAM out!

Brantyn Gerik · Jan 3, 2014

You can't be serious...

kpseiken · Jan 3, 2014

I had this same problem too for past 3 weeks. But I was able to fix it.

Whenever, I used to play youtube video or watch Netflix, the display driver went unresponsive then recover.

Try to go to Power Options -> Advanced Settings
then disable all the Sleep functions under Sleep Section, and under USB settings, disable USB selective suspend setting. See if this eliminates the display driver crash. If your system becomes stable. Go through a process of elimination by turning it back on one by one to see what is crashing your display driver.

I found out for me that USB selective suspend setting was putting my mouse and keyboard to suspend mode then my display driver crashed.

J

lalwani · May 11, 2014

DaliborICT :

stormworm :

michelleranee12 · May 18, 2014

THE ONLY THING THAT WORKED FOR ME...::

went through the Microsoft fix-it that changed the value of when the gpu times out, worked for a few weeks.

the FINAL solution, took apart my PC and vacuumed out all the dust and cat hair. literally worked great. Been having this issue, seems that's the only fix! everything must get too hot, or some fans get clogged up, but now works perfect!

anyone having this issue, I highly recommend doing this!!!

“Display driver stopped responding and has recovered”

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