Some time ago, a small drop of water fell right next to the escape key and the screen went black.
It is not 100% black though, because if you pay close attention you can see that the desktop and images are still there, but it is obviously unusable as it is. Right now I´ve connected it to an external monitor to check that everything else is working fine.
Any advise on how to proceed? I already took it to a technician but I was told the entire screen had to be replaced and then that he could´t find the spare part.
Sounds more like a problem with the screen than anything else. I doubt the water droplet had any kind of effect on it though. And not being able to find a replacement part? Pfft. He doesn't know how to google apparently lol there are plenty on eBay, and that was just a quick search.
Worse come to worse you can get one from Dell directly.
Thank you. The incident occurred almost at the precise moment that droplet fell on the keyboard. That´s why I assumed it was related. I wanted to narrow down possibilities before buying a new screen.
Well, I mean it's not a 100% guarantee that it wasn't the cause, but if water is going to short out something it wouldn't be the backlight of the screen I wouldn't think. Especially if it was dropped onto the keyboard. But with computers you never know! Do you have a monitor or tv you can plug into the computer just to make sure nothing happened? As long as it outputs the display properly, I would assume everything is fine with the output and the screen just went bad.