Can't connect to servers, can surf the web

OblivionHero

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Dec 15, 2013
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10,510
Recently my computer haven't been able to connect to gaming/Internet browser servers like: League of legends, Steam, Hearthstone, Aqworlds, etc, Facebook and Hotmail works fine, I can download things from the browsers but not with Utorrent probably because it's using servers...

When i go on my parents computers and try to login on the browser gaming servers that wont work either so I'm pretty sure that there is a problem with our Wi-Fi. Servers work at my friends house miles away. i can play just fine there login to servers and everything. I have allready tryd restarting my router but it diden't work. Thanks in advance for solutions! : )
 
Solution
There is something in the router setup then that is preventing connection. There will only be 2 sources that can cause this - a firewall on the computer or the firewall in your router.
When you go to Facebook, Hotmail or virtually anything else, and you "log in", you are connecting to a server....

There may be something in your firewall or router that is blocking TCP ports 6881 - 6999 so that Torrent Client/Server connections are not possible.
 

OblivionHero

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Dec 15, 2013
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10,510
I will try to deactivate my Windows fire wall and see if it works.

 

OblivionHero

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Dec 15, 2013
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I tryd to login to League of legends and Aqworlds but on lol i got Connection error and on aqw it is just trying to connect but nothing happens, btw i had my Avg firewall on not the Windows firewall!

 
Any firewall in use (whether hardware like a router, or software like Windows or AVG), by default blocks a lot of ports that would need to be manually configured to be allowed.

Required Ports:

Each of these ports must be forwarded for League of Legends to operate properly.

5000 - 5500 UDP - League of Legends Game Client
8393 - 8400 TCP - Patcher and Maestro
2099 TCP - PVP.Net
5223 TCP - PVP.Net
5222 TCP - PVP.Net
80 TCP - HTTP Connections
443 TCP - HTTPS Connections
8088 Spectator Mode

Not sure if the ports are configured correctly? Try this:

1) Go to http://www.ismyportblocked.com/?pc=lol

2) Click on Start Test

3) Wait for the test to complete. It can take up to half an hour, so please be patient :)

4) Check the test result - it should tell you if the correct ports are open or not.

Not sure how to forward ports? Check out our detailed guide.
 

OblivionHero

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Dec 15, 2013
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I get a Safety Warning do you know if it safe to run the program?

 

OblivionHero

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Summary: League Of Legends
The following 515 ports will be tested with a timeout value of 10 seconds
TCP: 80,443,2099,5222,5223,8088,8393-8400
UDP: 5000-5500





Result - FAILURE


Firebind has detected Oracle Corporation Java 1.7.0_45 for Windows 7 (x86)


100%
•Testing TCP Port: done

•TCP Passed: 80,443
•TCP Failed: 2099,5222-5223,8088,8393-8400 (click for details)


◦TCP Handshake Connection Timeout: 2099,5222-5223,8088,8393-8400 hover or click for more info







•Testing UDP Port: done


•UDP Failed: 5000-5500 (click for details)

◦UDP Payload Receive Timeout: 5000-5500 hover or click for more info






Test Completed Thu Jan 02 18:37:30 CET 2014 - Duration: 1 hour 28 minutes 20 seconds

 

OblivionHero

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Dec 15, 2013
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So you're saying that i should turn off my firewall(s) and then run the "http://www.ismyportblocked.com/?pc=lol" program?

And i have no idea how to remove the firewall(s) from the router so if you could please tell me how to remove the firewall(s) from the router then i would be greatful! :)

 
Try turning off the firewall on the PC first, and run the tests. If it passes, you know that the firewalls on the PC are causing the problem (you will need to configure each of the TCP port addresses in the firewall to let it through). Often, this is the easiest fix. Try this:
1) Uninstall the program - then turn on the firewall.
2) Install the program again - it should ask you to let the program "through" the firewall.

If it doesn't work, there should be an online manual to your modem (Google the modem make and model). There should be a web page that tells you how to disable these ports from being blocked by your router.

90% of the time, the PC is to blame - I have upgraded my anti-virus software before and it blocked access to games....
 

OblivionHero

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Dec 15, 2013
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I turned off my firewall and now I am running the http://www.ismyportblocked.com/?pc=lol program but the same failures still accrue like for example: TCP Failed: 2099,5222-5223,8088,8393-8400. so I guess I will have to search my Wi-Fi on the internet and find how to fix these ports.

At first I was home, and at that time the Connection errors were there. I packed my computer and went to my friends house. And as I have said Before it works fine there no Connection failures or anything like that and when I go back home again it doesn't work. so I don't think that it is the pc that is to blame this time! :)

I thank you for all of your help I will be giving you a high grade and I will try to find the Modem manual and that stuff

THANK YOU!


 
If you need help with the modem - let me know the make/model, and I can tell you where to look. Depending on who your internet service provider is, I have seen them lock down the ports to avoid gamers utilizing their bandwidth.....yet another reason for Google Fiber to be everywhere!
 

OblivionHero

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Dec 15, 2013
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Hi again! I have been trying to get the gaming servers work with my internet here at home. I forwarded the ports but they still won't open (My friend helped me). I tried running the: http://www.ismyportblocked.com/?pc=lol. program again and the results were the same, same errors and everything...

We even tried changing the internet cable input from the router to the modem but it is still impossible to connect to gaming servers.
 

OblivionHero

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Dec 15, 2013
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•TCP Passed: 80,443
•TCP Failed: 2099,5222-5223,8088,8393-8400

Same as before, but I am just wondering if I turn off my AVG firewall do I then need to turn off the windows fire wall as well or is the windows firewall deactivated already after I have turned the AVG firewall of?
 

OblivionHero

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Dec 15, 2013
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accidently clicked on solved...

But so you cant change the internet cable from my computer to the router and instead have the internet cable go directly to the modem to see if that works without getting the errors?
 

OblivionHero

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Dec 15, 2013
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How do I turn of the firewalls on the router/modem?