Help with crackling headset

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TonyIsntGood

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Sep 11, 2013
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I have a Turtle Beach x12 and I've been using it for my PC since it came out. Recently I began getting a lot of crackling from the headset. It isn't rhythmic or anything, just random crackle even when there is no volume playing. It all started after I moved my computer 3 feet from it's original position. Because I had a warranty I went ahead and got the headset replaced and the crackling persisted. It crackles even when the audio in isn't plugged in, and I've tried to change USB ports and it still crackles. I've seen that this could be caused by my motherboard, but I wanted to make sure and try everything before getting that replaced. Lastly I opened my computer and sprayed air on the motherboard and it helped for a couple days.

Specs:
Z77A-GD80 motherboard
7950 GPU
I5 3570k Processor
and I've updated all my drivers.
 
Solution
skit75
You might be able to clean the jack to fix that. You certainly don't need to buy a whole new motherboard as you could simply buy a sound-card and add it into your machine to fix this.

Sometimes the crackle happens because the Op-amp has blown and is introducing noise onto the output channels. Sometimes it is just a dirty headphone input.

If you are getting the cracking on your speakers without your headphones plugged in, then you likely have a Op-amp issue in the onboard audio device and a new sound card will fix this. If the crackle only happens in your headphones, either the cable is cracked/pinched or the headphone input jack is dusty/dirty or your headphones also have an inline amplifier/bass-boost amplifier which has likely...
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skit75

skit75

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Oct 7, 2008
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You might be able to clean the jack to fix that. You certainly don't need to buy a whole new motherboard as you could simply buy a sound-card and add it into your machine to fix this.

Sometimes the crackle happens because the Op-amp has blown and is introducing noise onto the output channels. Sometimes it is just a dirty headphone input.

If you are getting the cracking on your speakers without your headphones plugged in, then you likely have a Op-amp issue in the onboard audio device and a new sound card will fix this. If the crackle only happens in your headphones, either the cable is cracked/pinched or the headphone input jack is dusty/dirty or your headphones also have an inline amplifier/bass-boost amplifier which has likely gone bad or has blown.
 
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TonyIsntGood

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Sep 11, 2013
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10,530


So if I were to get a sound card, which would you recommend? If I had around a $50 budget for one?
 
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rbuenaflor22

Prominent
Nov 25, 2017
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0
510
Also have this problem with my TB X12 too. The only way to get rid of the crackle is to get rid of the boost (through the head set controller). That way, when there is no bass, there are no crackles. BUT, for edm lovers, like me, that are just plain "bassy" music, there will be NO BASS.
 
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