Maxtor Onetouch dropped

jayneg

Honorable
Jan 2, 2014
1
0
10,510
My Maxtor Onetouch fell off a table and now does not work. It's not being recognized by my computer. I have very important files on there and need to get them off. HELP!!!
 
Solution


You may be at the end of the proverbial rope. If the data is that important to you then you may need to have a recovery company engaged however this would incur a hefty cost i.e. $1200+

There are some tricks out there that you can Google however none of them will guarantee the recovery of your data.

I for one would attempt to remove the HDD from the enclosure and attempt to connect the HDD directly to the system but you may have issues as today's mobo's are all SATA based. However you can purchase the following which I have and has saved my bacon a few...

elmo2006

Distinguished
Jul 27, 2009
406
1
18,960


You may be at the end of the proverbial rope. If the data is that important to you then you may need to have a recovery company engaged however this would incur a hefty cost i.e. $1200+

There are some tricks out there that you can Google however none of them will guarantee the recovery of your data.

I for one would attempt to remove the HDD from the enclosure and attempt to connect the HDD directly to the system but you may have issues as today's mobo's are all SATA based. However you can purchase the following which I have and has saved my bacon a few occasions (please note if the HDD within the enclosure is SATA then there is no need for this kit):

http://www.newegg.ca/Product/Product.aspx?Item=N82E16812119152

Again there are no guarantees.

Good luck!

 
Solution
A company like Ontrack that uses cleanrooms should be able to recover data from the drive. They're not cheap, but...
With the drive not running, do you hear anything rattling within the case, that might indicate a connector snapped off?