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HP laptop dvd player does not eject door

Last response: in Laptops & Notebooks
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January 2, 2014 1:40:49 PM

-DVD player has no hole to do manual eject door.
-Tried the Windows Explorer step to select DVD player and right click and press Eject button.
- Downloaded 3 DVD eject door utilities and they didn't eject door. All above would start dvd player clicking and appear to be trying to read the DVD disk inside. I read that eject command will not work if another app has priority that may be loaded in background. How can I identify any app that might be making dvd player busy to ignore eject command and use task manager to stop this app for eject command to work?
January 2, 2014 2:09:50 PM

The drive door might be jammed. Try taking it out of the computer and see if there are any problems.
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