Windows won't activate, tried everything

Shmid

Honorable
Oct 3, 2013
32
0
10,540
I've been using my custom-made Windows 8 computer for about a year now and have had a few problems with it. I recently reset my computer at the beginning of December and then, about a week ago, had to refresh it.
Now, a day or so after resetting my Windows Live password, Windows is requiring me to re-activate it again. I would attribute this to my truing to upgrade to 8.1, but I found that I'm still in normal Win. 8, not 8.1. Also, there's a new watermark in the lower-left corner of the desktop that says I'm in "Build 9200". I tried activating Windows with my product key, but it said "This product key is wrong. Please check it and try again." I am 100% sure that I haven't put the key in wrong. After looking around, I've found that this is the build number of the first Win. 8 release.
Half of my programs won't work (including most system programs like device manager, all Steam games, and task manager) because a message appears saying "This app can't run on your PC". All of these programs had owrked just the previous day. Also, I can't run the elevated command prompt because "The parameter is incorrect". I'm logged into admin account and there are no other accounts on the computer, I checked.

I have decent PC knowledge and I'm not a fool, so I've been searching around for the past few days (this started on Tuesday) for answers. So far, I've tried running slui.exe 3 and 4 (3 brings me to an activation screen and 4 takes me to a window that lets me either go to the activation screen or buy a new key) and resetting the product key using the command prompt from the install disk(slmgr.vbs /ipk [number], gave me "Error 0x80041010, run slui.exe 0x2a 0x841010." Tried that, nothing happened)

I will not buy another key from Microsoft because I have a key right here that I used to activate Windows on the original install and when I reset Windows. As a last resort, I'll reset Windows again.

I've already posted this on Windows' support forum, but all I got was a random guy telling me to try the slui.exe fix.
 
Solution

Hate to say it, but I'd be looking at a re-install, a completely fresh start, sounds as if your Installation is pretty corrupt. I would also check your HDD for errors, what prompted you to Reset in December??

Shmid

Honorable
Oct 3, 2013
32
0
10,540
No, it led to this window:

N4gXxRP.png


"Buy a new key" just maximizes the window and "Activate with a new key just takes me to the normal activation window that I get from slui 3, nothing about phone activation.
 
Could try SFC to see if it finds anything.

Winkey plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter

Failing that you really need to get in touch with M'soft to explain your situation...
If you can't get the Phone number post your Location and we'll get it for you...
 

Shmid

Honorable
Oct 3, 2013
32
0
10,540
Elevated command prompt doesn't work. I get "The parameter is incorrect." when I try to open it even though I'm logged in as admin and other admin stuff works.

I'm not sure why I need my location to call M'soft. I live in Washington state, USA.
 

Hate to say it, but I'd be looking at a re-install, a completely fresh start, sounds as if your Installation is pretty corrupt. I would also check your HDD for errors, what prompted you to Reset in December??

 
Solution

Should you want to try activation, the number is

855-469-9468

Stay on the phone, don't select any options. Wait for someone to answer and explain your problem....
 
you really need to verify your OS files. boot in safe mode and
sfc.exe /scannow

there is no point in working out your activation problems if you just end up having to reinstall your OS because of file corruption.
get your OS installed an working correctly with your key, then call microsoft and have them clear your key for you. They will look up your key and make sure it is not a pirate key, if it is not they will give you another one for free and invalidate the one you give them

 

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