i have to format my external hard disk, but cant made a back up of the files

aquazula

Honorable
Jan 2, 2014
2
0
10,510
hi!
i have a big problem :(somehow my externala hard disk wont open and the computer give sme the only optionof "formating" the disk... i dont have any back up and i dont want to erase my files :( is there a way to make the back up without directly accessing the disk (because i cant open the disk from the normal explorer) or any other suggestions to keep my files and be able to access them?
 

aquazula

Honorable
Jan 2, 2014
2
0
10,510


i tried, by selecting the external hardware... but it says "path does not exist" :(, another suggestion?