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No Sound from Laptop Speakers, Headphones work - HP EliteBook 8570p

Last response: in Windows 7
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January 3, 2014 4:57:27 AM

I have an HP EliteBook 8570p that is running Windows 7.

I made an addition to my host file and shortly thereafter the sound on my laptop stopped working. I have restored my computer back to four days ago, when I had sound, but no dice.

Here's what I've already done:
• Ensured the speakers are enabled & default
• Confirmed the device is working properly through Device Manager.
• Downloaded latest drivers from HP's website.
• Ran "Fix any problems" from Control Panel for Sound.
• Confirmed 'Laptop' is selected from the Volume Control Options
• All sound is turned up
• Headphones work

What could I be missing?

I appreciate any help I can get!

selina
January 3, 2014 5:42:18 AM

Repair the OS. Like reformatting but instead of format, repair it.
If it will not still work then it is isolated on the hardware, consult the manufacturer or local technician.
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January 23, 2014 9:35:24 AM

Thank you for your reply. Unfortuntaly I have no idea how to do that. Are you pretty confident that this will resolve it? IF so, Google Search, here I come!
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