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HP Pavilion 6011-tx White Screen Problem

Last response: in Laptops & Notebooks
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January 3, 2014 10:42:21 AM

Whenever I turn it on, I don't hear any fans spinning, And the only thing that shows is a white screen. (Sometimes it turns off and on) I've left the laptop on for around 5 minutes, and the left side of the palmrest gets extremely hot (Probably due to the fan not spinning) Then, the laptop turns itself off because it overheated. I'm guessing it's the graphics chip. It seems the laptop cannot POST either. It may have died on me. I've connected it do an external monitor and everything, and it still won't work! Nothing at all shows on the monitor. I've tried both VGA and HDMI ports and nothing at all. The touchpad, the power button, the side LED and the F12 all light up. Has the motherboard failed? Is this fixable? Help would be much appreciated.
a b D Laptop
January 3, 2014 11:21:24 AM

Hi
- remove the adapter
- remove the battery
- count 2-3 minutes
- reconnect only the adapter
- power ON
If the problem is still there .... motherboard need replacement.
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January 3, 2014 11:32:13 AM

Sadly this hasn't worked.. I think you may be right about the motherboard replacement.
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a b D Laptop
January 3, 2014 11:34:26 AM

Goodra said:
Sadly this hasn't worked.. I think you may be right about the motherboard replacement.


I recall one more thing
- if you have 2 RAM stick remove one and power on
- test the second one
- if the problem is still there -> again motherboard
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January 3, 2014 11:44:37 AM

Hasn't worked either. The motherboard must be dead.
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a b D Laptop
January 3, 2014 4:20:56 PM

Goodra said:
Hasn't worked either. The motherboard must be dead.


could be a dead laptop fan if your hearing no fan on start up and yet its turning on i dont think its totally dead
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January 4, 2014 9:37:43 AM

Hmm.. Maybe. But that may not be correct as I cannot get any display by hooking it up to an external monitor. But if you are correct, I'm seriously gonna regret this as I just dished out $120 on a new board!
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a b D Laptop
January 4, 2014 1:13:02 PM

Goodra said:
Hmm.. Maybe. But that may not be correct as I cannot get any display by hooking it up to an external monitor. But if you are correct, I'm seriously gonna regret this as I just dished out on a new board!


It could not be more death than this believe me .......
Replace the one you`v ordered and give us a note for the result !
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!