Help with MSI Z87-G45 Gaming and GeForce EVGA GTX 760

eliteent · Jan 3, 2014

I recently started a new build with MSI Z87-G45 Gaming MOBO and a Nvidia EVGA GTX 760 and everything was going very well until I hooked my DVI to my monitor and was not getting a signal out of my graphics card, I thought I was not plugging it in all the way but I noticed the fans were running, and everything else in the computer system is working very well, So I troubleshooted and installed newest BIOS, newest drivers ETC ETC. I went into BIOS and went into the Board Explorer and went to PCIE slots and it was displaying all of them were empty.
Please help

SPECS :
MSI Z87-G45 Gaming
Intel I7 4770k 3.5GHZ
EVGA GTZ 760
Thermaltake 750W
16 GB DDR3

junkeymonkey · Jan 3, 2014

another nvidia 700 card, wow take the card out and try to reset it and be sure the psu is hooked up correctly check to see if the dvi plug did not get some damage some how ..

eliteent · Jan 3, 2014

junkeymonkey :

How do you reset it if its just taking it out and back in then yes, I've done that. I think ive found the solution my BIOS is v1.2 and that's not compatible with the GTX 760 and the latest version is 1.6 but I cant seem to upgrade it any higher, ive downloaded many versions they all are v1.2

Tradesman1 · Jan 3, 2014

http://us.msi.com/product/mb/Z87-G45-GAMING.html#download

1.6 downloaded fine for me

eliteent · Jan 3, 2014

Tradesman1 :

I just got it, but still not recognizing the GPU, its kind of weird.

Tradesman1 · Jan 3, 2014

Have you loaded the GPU drivers, gone into BIOS and set primary display to PCI, PCI-E, PEG?

eliteent · Jan 4, 2014

I seem to have lost the GPU installation disk, as as far as setting the primary display to PCI, PCI-E, PEG im not familiar with BIOS as much as I would like to be. SO maybe you can elaborate on how to.

Y0GI · Jan 4, 2014

Go into BIOS, select Settings>Advanced>Integrated Graphics Config.>Initiate Graphics Adapter: PEG/IGD. Select PEG. Next, press F10. When asked to "Save and Exit?" select "Yes". Computer will then reboot.

Yogi

eliteent · Jan 5, 2014

Y0GI :

Y0GI · Jan 5, 2014

Y0GI said:
Go into BIOS, select Settings>Advanced>Integrated Graphics Config.>Initiate Graphics Adapter: PEG/IGD. Select PEG. Next, press F10. When asked to "Save and Exit?" select "Yes". Computer will then reboot.

Still isnt recognizing, this is getting very frustrating. I have one more possible solution is it an absolute need that I use the installation disc geforce evga GTX 760 to work?

Click to expand...

Yogi

You should not "have to use" the EVGA installation disk. Any file that you need should also be available from the EVGA website.

But are you still on the v. 1.2 BIOS? The one that is incompatible with the 760? You still need to update your MB to the 1.6 BIOS. Do you know how to do that?

Yogi

eliteent · Jan 5, 2014

Y0GI :

Y0GI said:
Go into BIOS, select Settings>Advanced>Integrated Graphics Config.>Initiate Graphics Adapter: PEG/IGD. Select PEG. Next, press F10. When asked to "Save and Exit?" select "Yes". Computer will then reboot.

Still isnt recognizing, this is getting very frustrating. I have one more possible solution is it an absolute need that I use the installation disc geforce evga GTX 760 to work?

Click to expand...

Yogi

You should not "have to use" the EVGA installation disk. Any file that you need should also be available from the EVGA website.

But are you still on the v. 1.2 BIOS? The one that is incompatible with the 760? You still need to update your MB to the 1.6 BIOS. Do you know how to do that?

Yogi

I've updated to the highest 1.6, here is a couple screen shots to show what situation i'm in.
http://

Y0GI · Jan 5, 2014

I've updated to the highest 1.6, here is a couple screen shots to show what situation i'm in.
http://

How were you able to obtain the screenshots? Were these with the Integrated Graphics?

Yogi

eliteent · Jan 5, 2014

Y0GI :

Yes as you can see all of the PCIE slots are empty and I pressed hotkey f12

Y0GI · Jan 6, 2014

So can u boot into Windows with IGPU?

Yogi

eliteent · Jan 6, 2014

Y0GI :

Yes, as you can see i have it disabled, today I tried to put in another graphics card and the graphics card input nor the motherboard input would work, so that maybe something else to think about. I'm getting pretty frustrated i'm pretty fed up with this, never happened with any other board then this one.

Tradesman1 · Jan 6, 2014

Might be a bad PCI-E socket, have seen 1 like that (same mobo) and heard about 2-3 others w/ same on the different forums

Y0GI · Jan 6, 2014

Yes, as you can see i have it disabled, today I tried to put in another graphics card and the graphics card input nor the motherboard input would work, so that maybe something else to think about. I'm getting pretty frustrated i'm pretty fed up with this, never happened with any other board then this one.

If the second graphics card is known to work in another computer, this would seem to point to a MB issue. I suggest that you contact MSI Tech Support. If you are in the USA you can call them at 1-626-271-1004 http://service.msicomputer.com/msi_user/customerservice.aspx#QandA , OR if you would prefer, you can submit an on-line service request at http://service.msicomputer.com/msi_user/ts_form.aspx

My experience with MSI Tech Support has been very good and I feel that they are very responsive.

It wouldn't hurt to contact EVGA and see if they have any additional suggestions for the GTX 760: http://www.evga.com/about/contactus/

Good luck, and please let us know what you find out!

Yogi

CosmicErr0r · Dec 31, 2015

Hey! I'm having the same problem but with a Z97 gaming 3 mobo. Did you manage to find a solution eliteent?

Tradesman1 · Dec 31, 2015

CosmicErr0r :

______________

Might want to start a thread of your own, being this is two years old chances are good they aren't monitoring it (might be though)

Help with MSI Z87-G45 Gaming and GeForce EVGA GTX 760

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