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Internet problems WIn7

Last response: in Windows 7
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January 4, 2014 1:00:57 AM

~@~@~@~@~@~Solved~@~@~@~@~@~@


Hello, so the past few days my desktop has been having connection issues, I've scanned for Malware and viruses using Avast and Malwarebytes Anti-Malware and I removed all the threats, rescanned with both programs and it was clear. But my problem persists and the only way I've found to fix it is to reset my router then its fine for an entire day or two.. then the problem comes back. I cannot connect to the internet through IE, firefox or chrome. But my brother can connect and I can connect through the wifi on my laptop ( My desktop is hardwired and so is my brothers)
The only programs I've downloaded in the past week or so were Raidcall and a beatmania type game called Osu!

I've checked my device manager and none of my devices have an ! or ? next to them.

I'm stumped as to why this is happening could my router just need replacing?'

edit: just did a test on speedtest .net my results were- Ping: 22 Download: 50mbps Upload: 18.37 mbps



~@~@~@~My found solution + Other possible solutions for you~@~@~@~@~@~@~

My solution: Disable my Avast! Web security. Open Avast -> Settings -> Active protection -> Web sheild <- turn this off.

Other solutions. Turn off proxy settings in IE and firefox:
IE: Tools -> Internet Options -> Connections -> LAN settings -> Uncheck "Use a proxy server for your LAN"
Firefox: Tools -> Options -> Advanced -> Settings -> Go to the Network tab -> And either check No proxy or Use system proxy settings.
( I don't know how to do this in Chrome, if I find out ill post)


Press your start button and type in "CMD" right click CMD and run as administrator. Then type in "ipconfig /flushdns" (Without the quotation marks)

Press your start button and type in "CMD" right click CMD and run as administrator. Then type "netsh int ip reset resetlog.txt" (Without the quotation marks) then restart your computer.

Run an Virus scan http://www.tomshardware.com/forum/8263-63-simple-free-g...

Reset your router.

Call your internet provider. (if you have more than one computer in your house check to see if its happening on all of them if its not then it may not be your router or your providers fault)

More about : internet problems win7

January 4, 2014 2:06:55 AM

If you have a successful download and upload, then it is probably worth contacting your ISP. Can you access other sites other than speedtest.net?
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January 4, 2014 3:43:22 AM

Yes, after I reset my router I can use the internet like normal but after about a day (24 hours ish) my browsers go crazy. And its only my browsers that cant connect to the internet before I reset my router today I was on skype and I could play games on steam just fine. I deleted my cookies on Google chrome and I found out that firefox still worked, it was just slow. So it seems like its just my Google Chrome acting up so if this happens again if other solutions don't work ill try reinstalling Google Chrome.

Just did another test on Speedtest.net.
ping: 20 Download: 53 Upload: 20


Edit @ 5:00am pst My internet just went weird again and I found out that Ie doesnt work either, and firefox only lets me use the google search to get places, it wont go to places I type in manually (this is the same with Google Chrome) Ill probably call Comcast later today, but I'd still like to know everyones 2 cents on this ordeal.

Edit @ 5:00 am pst again: Webpages also take a few min to load, usually its instant. Was able to get onto Speedtest.net and I have 15 ping, 66 download and 23 upload
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January 4, 2014 1:20:39 PM

Spedaval said:
Yes, after I reset my router I can use the internet like normal but after about a day (24 hours ish) my browsers go crazy. And its only my browsers that cant connect to the internet before I reset my router today I was on skype and I could play games on steam just fine. I deleted my cookies on Google chrome and I found out that firefox still worked, it was just slow. So it seems like its just my Google Chrome acting up so if this happens again if other solutions don't work ill try reinstalling Google Chrome.


Edit @ 5:00am pst My internet just went weird again and I found out that Ie doesnt work either, and firefox only lets me use the google search to get places, it wont go to places I type in manually (this is the same with Google Chrome) Ill probably call Comcast later today, but I'd still like to know everyones 2 cents on this ordeal.

Edit @ 5:00 am pst again: Webpages also take a few min to load, usually its instant. Was able to get onto Speedtest.net and I have 15 ping, 66 download and 23 upload


Try reinstalling all your browsers, and running a scan by Avast and McAffee to see if it is a virus. If that doesn't work. Ring comcast. If all else fails, replace your router.
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January 5, 2014 5:47:47 PM

So I reinstalled all my browsers, nothing was fixed. But I found what seemed to be the problem, I opened avast and turned of my secure web browsing
and poof my browsers started working again! Thanks a bunch Interas for taking the time to reply to my post, ill list a bunch of solutions I've found in my first post so its here for everyone
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January 5, 2014 5:50:29 PM

You're welcome! If you found me helpful, please consider selecting mine as the best solution. It means a lot to me.
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a b $ Windows 7
January 5, 2014 5:57:02 PM

I have had issues with ISP before which sounded like this issue. Log into ur modem and look for a screen that shows Uncorrectable errors now when its good and later when its slow. I bet that when ur slow the Uncorrectable errors are going up which means wiring issue between ur isp and ur modem. How I had to fix it was reboot my router and modem every day. After a few days the issue just disappeared no idea why. Mabe water in the wiring somewhere.
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