Did I Get a Dying Hard Drive on my NEW Refurb Laptop? ***Please Help***(•¿•)-:¦:-><((((º>

lethaldusk

Honorable
Jan 4, 2014
1
0
10,510
I only have a few days to return the refurbished I15-2728BK I just got. I ran some diagnostic software and everything seemed OK including Check Disk. CrystalDiskInfo gave me 2 yellow caution warnings-
Reallocated Sectors - (Raw Value) 248
Current Pending Sector Count - (Raw Value) 2
Is this serious? Repairable? Should I return it?
I tried to research this and I got conflicting answers. Thanks in advance.
 
Solution
I agree with Emerald, the hard drive may be starting to fail.
The download links for hard drive manufacturer's diagnostic software are here: http://www.tacktech.com/display.cfm?ttid=287

The download is usually an ISO CD-Image file (you can't use Windows-based diagnostic software to test the Windows drive properly , you must use the DOS version which loads from a bootable CD).
Create a CD from the ISO file using IMGBURN: http://www.filehippo.com/download_imgburn/

Now boot your refurbished laptop from that CD and the diagnostic software will open.

I agree with Emerald, the hard drive may be starting to fail.
The download links for hard drive manufacturer's diagnostic software are here: http://www.tacktech.com/display.cfm?ttid=287

The download is usually an ISO CD-Image file (you can't use Windows-based diagnostic software to test the Windows drive properly , you must use the DOS version which loads from a bootable CD).
Create a CD from the ISO file using IMGBURN: http://www.filehippo.com/download_imgburn/

Now boot your refurbished laptop from that CD and the diagnostic software will open.

 
Solution