Is My Sound Card Dying?

Ketchfraze

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Aug 27, 2013
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Hello all, I've had some good help from this forum in the past so here I am yet again with another issue.

Problem: My PC randomly freezes and only a restart will fix it. However, sometimes it takes multiple restarts to get it back in running order. What I mean is that it may freeze several times either on the Win 7 loading screen, as soon as the desktop appears, or will load without sound. It seems to only freeze when a program which uses audio is running, but not necessarily while any audio is playing. Over the past few months I have been systematically replacing/upgrading old parts to stop other problems I've been having, and the sound card is one of the last parts left. It was purchased in 2007 and has been in use ever since. I wasn't planning on replacing the sound card just yet, so I am wondering if there is anything I can do to possibly hold off. I hate feeling like I'm walking on egg shells when I use my PC for fear of it freezing during something important. I have checked that the drivers for the sound and video cards are updated, and am also current for windows updates. When I load the PC in safe mode everything is fine (since there's no sound). Thanks in advance and I'll include my specs below.

Specs:
CPU: Intel i5 4670 3.4GHz
Motherboard: Gigabyte Z87X-UD4H
RAM: 8GB DDR3 Ballistix
GPU: EVGA 650 Ti Boost
Sound card: Sound Blaster X-Fi Platinum
PSU: Corsair TX650M
 

jb6684

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Remove the Sound Blaster X-Fi Platinum card from your computer....
Remove all of it's drivers...

Then, let Windows 7 install drivers for the sound chip on your motherboard. Just use that and if things are solid again.
 

Ketchfraze

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Aug 27, 2013
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Thanks for the help. I did as you said and my PC is working just fine now. I have one question regarding sound cards in general; How much difference is there in sound quality from onboard sound versus a high end sound card? The reason I ask is that I am considering getting back into music production.
 

jb6684

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In general, External D/A conversion and amplifiers sound better...... (it is Very "electrically noisy" inside a PC, and power supplies have a ton of noise on 'em too....)

Depending on how serious you are:
1) Internal on-board & desktop PC speakers: Good
2) External sound card & good 2.1 speaker system : Better
3) External D/A converter and separate amplifier and monitor speakers... : Best

You can spend just about any amount of money you could come up with.... so, limits are up to you
 

Ketchfraze

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Aug 27, 2013
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Well, right now I have two large Cerwin Vega speakers and a high end Sony receiver that I've connected to my PC via optical. Will it improve the sound quality if I throw in something like a SoundBlaster XFi HD or ASUS Xonar?
 

jb6684

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Very unlikely..... Since using the Optical output moves the D/A converter to the Sony Receiver. The amplifiers are also in the Sony. So you have already "Replaced" the two main parts of the audio chain you might hope to improve with an add on sound card......