Two USB ports do not work

joecl10

Honorable
Jan 4, 2014
2
0
10,510
I have a Toshiba Satellite C855 and windows 7, two usb ports both on the right side, that no longer recognize, one may just be dead, but the other, has be updated by unknown, and i cannot seem to uninstall/disable remove and re-install. Can you help a rookie out.