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My dell latitude d610 xp won't shut down

My dell latitude d610 xp won't shut down
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  1. Best answer
    Not even if you press and hold down the power button for eight seconds? Try pulling the power cable and withdraw the battery - that ought to do it. Restart into Safe Mode and see what the Event Viewer says in Control Panel>Administrative Tools.
  2. Not even if you press and hold down the power button for eight seconds? Try pulling the power cable and withdraw the battery - that ought to do it. Restart into Safe Mode and see what the Event Viewer says in Control Panel>Administrative Tools.
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