I have a 3 year old dell xps 8300. Radeon 5700 card, and windows 8.1.
It has always worked perfectly, aside from occasional hibernation issues. Recently it not simply shuts down on its own. Sometimes 1-2 minutes after booting, and sometimes hours. Rarely goes a day without automatically shutting down. Once it shuts down it struggles to restart. I push the power button, all the fans come on full speed, but the system won't start. It keeps on retrying, but rarely works. I would liken it to trying to start a car with a bad battery. It's a stock system. It took it into a computer shop and of course they couldn't replicate the problem. I've blown it out. Tried different power outlets and cords. Plug and unplugged from ups backup. They keep telling me it's the graphics card. I don't game on it. Thoughts?
It has always worked perfectly, aside from occasional hibernation issues. Recently it not simply shuts down on its own. Sometimes 1-2 minutes after booting, and sometimes hours. Rarely goes a day without automatically shutting down. Once it shuts down it struggles to restart. I push the power button, all the fans come on full speed, but the system won't start. It keeps on retrying, but rarely works. I would liken it to trying to start a car with a bad battery. It's a stock system. It took it into a computer shop and of course they couldn't replicate the problem. I've blown it out. Tried different power outlets and cords. Plug and unplugged from ups backup. They keep telling me it's the graphics card. I don't game on it. Thoughts?