How to recover SSD drive C: that shows empty

dc2000

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Jan 22, 2012
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I have a Samsung SSD 830 Series drive installed as drive C: on my desktop, with Windows 8 on it. (I also have Windows 8 BitLocker encryption set up for the drive.) This morning I installed Windows updates, about a dozen of them. (Unfortunately I don't remember what was in the list.) The updates screen showed that updates failed. I decided to reboot and try again...

When computer was booting, it got hung up on the boot screen.

FileDownloadHandler.ashx


I booted up into recovery console and switched to drive C: and ran the dir command to see what files I show on it. As a result I got 0 files and the empty space of 114,491,392 bytes:

FileDownloadHandler.ashx


The drive is a 256GB Samsung 830 Series SSD, that the OS, Windows 8 was installed on. It had about 56GB of free space left on it.

Ding it! Does it mean all my files are gone? Why is it showing that I have no files on it? I haven't run any recovery tools on it yet. Are there any that may recover this drive? Anything specific for Samsung SSDs? (PS. It must be available to run from a bootable USB drive.)
 

Dr-Kiev

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Aug 24, 2010
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18,660

No.


Recovery tools couldn't help you due data was encrypted with bitlocker.
Have you created recovery certificate when was activating bitlocker option?
If no, the only one way to restore all the files, you need use professional data recovery help . But even in this case, not every DR firm could deal good with encryption, so before send drive somewhere explain them issue.