Ethernet adapter doesn't recognise a cable being plugged in to a PC.

SmokeNZ · Jan 5, 2014

Ethernet adapter doesn't recognise a cable being plugged in to a PC running Windows 7 64bit. The motherboard is an Asus P7H55-M
Have tried updating Ethernet and chipset drivers and have updated bios.

PC has a duel boot with Windows XP which the adapter is working fine.

Tradesman1 · Jan 5, 2014

Do you have the WIN7 driver for the ethernet card losded under Win7, chances good it takes a different version of driver than does the XP version you have

SmokeNZ · Jan 5, 2014

Tradesman1 :

Yep, latest from Asus website. Although it apparently works for both Windows 7 and XP, I only have it installed on the 7 partition.

Running the Realtek Ethernet Diagnostic Utility:
Register - Pass
MAC Loopback - Fail - Error: An hardware error occurs, try again please.
PHY Loopback - Fail - Error: An hardware error occurs, try again
IRQ - Fail - Error: Resource conflicts with other device.
FIFO - Fail - Error: An hardware error occurs, try again please

Tradesman1 · Jan 5, 2014

Might try resetting the modem/router (just unplug for 30 seconds or so)

SmokeNZ · Jan 6, 2014

Yeah, tried that as well. Left it off for a couple of minutes to be sure.

Tradesman1 · Jan 6, 2014

Have you checked the settings for the adapter in Win 7, may be set to run through a proxy, might run the network setup all over again

SmokeNZ · Jan 11, 2014

Tradesman1 :

not running through a proxy

I've just noticed that everytime i run the Realtek Ethernet Diagnostic Utility in XP and choose Diagnostic it the machine crashes. Do you think the port may be damaged?

Tradesman1 · Jan 11, 2014

Might, but you said it works fine under XP

SmokeNZ · Jan 11, 2014

It was, but after running that utility I lost connection for a bit. Took a couple of re-starts but seems to be working again.

aford10 · Jan 11, 2014

On the windows 7 install, look at your network adapter. What's the status?

Look at the device manager. Any device exclamation points in there?

Tradesman1 · Jan 11, 2014

So sounds like Win, might go back and check for the proper driver for the other OS, see if they have another version or just redownload and run yet again, first install may have been corrupt

SmokeNZ · Jan 12, 2014

aford10 :

Device manager says its working properly. Network connections say nothing is plugged in although I have a cable running from it to my router

aford10 · Jan 12, 2014

The first thing I would do, is uninstall the ethernet driver, and reinstall it. Under the LAN driver section, you'll want Version 5.754.308.2010

SmokeNZ · Jan 13, 2014

aford10 :

Uninstalled and re-downloaded driver from the Asus website. Driver version 5.754.308.2010 (Which appear to be Version 7.17.304.2010 for Windows 7 64bit) and no luck

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Ethernet adapter doesn't recognise a cable being plugged in to a PC.

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